Khalib Hagos-Dow
Chandler,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Basketball Coach
Kings Courts
Markham, ON
09.2023 - 04.2024
- Boosted team spirit and motivation through effective communication and positive reinforcement techniques.
- Established a safe and supportive environment for players, fostering open communication between athletes, coaches, and parents.
- Nurtured positive relationships with parents through consistent communication about their child's progress as an athlete and team member.
- Provided instruction to children and youth in the fundamentals of basketball.
Seasonal Worker
Rudy's Maintenance
Toronto, ON
08.2021 - 07.2023
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
Customer Care Executive
V.I.P Event Creations
Toronto, ON
05.2017 - 08.2019
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Reduced customer complaints with proactive issue identification and resolution strategies.
- Served as a key point of contact for escalated issues, diffusing tension and ensuring prompt resolution.
- Leveraged strong interpersonal skills to establish rapport with clients quickly, building trust and enabling more effective problem solving.
Education
Bachelor of Arts -
University of Toronto
Toronto, ON2026
Associate of Arts - Liberal Arts And General Studies
Mohawk College
Hamilton, ON04.2020
Skills
Coachable
Adaptable
Collaborative
Conflict Resolution
Timeline
Basketball Coach
Kings Courts
09.2023 - 04.2024
Seasonal Worker
Rudy's Maintenance
08.2021 - 07.2023
Customer Care Executive
V.I.P Event Creations
05.2017 - 08.2019
Bachelor of Arts -
University of Toronto
Associate of Arts - Liberal Arts And General Studies
Mohawk College