Khalid Alaoui
Whitestone,NY
Summary
Experienced in driving customer satisfaction through effective communication. Skilled in persuasive sales techniques and keeping customer loyalty. Proven ability to collaborate with team members to achieve goals statistically and maintain a positive, customer-focused environment. Energetic and personable, with a high understanding of sales principles and a commitment to delivering exceptional customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate/Cashier Team Lead
Old Navy
08.2023 - Current
- Diligently manage early morning shipment activities, efficiently processing boxes and clothing weekly
- Excel on the sales floor, confidently engaging with customers and proactively approaching them to meet their needs
- High experience behind the register, demonstrating comfort with technology and point-of-sale systems
- Proven ability to size, sort, and fold clothing rapidly, maintaining high standards of organization
- Highly flexible availability, capable of accommodating varied work hours
- Proficient in effectively selling promotions to customers, and enhancing overall sales strategies. In the year 2024, have taken over 17,000 customers while keeping a 3.3% credit card conversion,
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high-volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
Retail Sales Associate Cashier
Ste Benson Shoes Sarl
06.2021 - 08.2023
- Provided exceptional customer assistance on the sales floor, addressing diverse needs effectively
- Managed cashier responsibilities with accuracy and attention to detail
- Conducted meticulous inspections of merchandise to uphold high-quality standards before presentation
- Implemented inventory revitalization strategies, ensuring cleanliness and optimal item availability
Education
High School Diploma -
Bayside High School
Bayside, NY06-2021
Skills
- Merchandise Receiving and Handling
- Customer Needs Assessments
- Cash Counting
- Credit and Debt Card Processing
- Merchandise Restocking
- Operate Cash Register
- Speech Clarity
- Returns and Exchanges
- Ability to Lift 40 Pounds
- Adaptable and Flexible
- Register Opening and Closing
- Critical Thinking
- Teamwork and collaboration
- Customer service
- Time management
Languages
Arabic
Professional Working
Timeline
Sales Associate/Cashier Team Lead
Old Navy
08.2023 - Current
Retail Sales Associate Cashier
Ste Benson Shoes Sarl
06.2021 - 08.2023
High School Diploma -
Bayside High School
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