Khalid AlGharabli

- Engage with users and gather requirements for SharePoint site creation and development.

- Develop and troubleshoot basic Excel scripts/macros.

Support users with basic IT issues.

- Scheduling and closing monthly controls in ITCM.

- Reviewing Risk Assessments.

- Reviewing and updating deviations.

- Reviewing the Privilege IDs management and Removable Media Restrictions (RMR) on a monthly basis.

- BCP/DRP activities (yearly document updates, tests).

- IT equipment inventory verification and reconciliation activities.

- Quarterly verification of stockroom, ordered, and repaired assets, and litigation hold assets.

- Annual full independent stockroom verification.

- Annually, 2-way asset reconciliation.

- Monthly KPIs.

- Physical and electronic fixed asset verification.

- Update the master wireless device user list, used for accurate verification of monthly bill charges.

- Reports all applicable interactions with non-U.S. government officials by EMIT staff in InGO.

- Department record contact for EMIT (coordinate records cleanup, review records due for destruction when the retention period is met.

- Budget coordinator for Saudi projects, responsible for updating the budget and closing in the SAP system.

• Managed and lead IT projects & deliver on-time, within budget
• Provided technical solutions & guidance to team to resolve technical issues
• Managed IT procurement, technical evaluations and the negotiations
• Implemented IT strategies & policies
• Managed IT infra, network & security
• Excelled in problem-solving & comms

• Overseeing the day-to-day operations of data center (Monitoring, procedures for backing up data and recovering, etc)
• designing, developing, and maintaining SharePoint solutions for an organization, Configure SharePoint systems as per the user's needs.
• Proficiency in SharePoint migration, backup/recovery, and upgrade processes. Expertise in monitoring and maintaining SharePoint performance and availability.
• a proprietary relational database management system developed by Microsoft. As a database server
• Work with a team of technicians, engineers and professionals to ensure that everything is running smoothly
• Working with vendors to purchase new hardware, software needed to support operations
• Making sure that all systems are functioning properly at all times, this includes ensuring that power supplies are working correctly, maintaining proper airflow within the facility, monitoring temp levels, etc
• Strategically aligned IT initiatives with organizational objectives to enhance process efficiency and security
• Maintained and upgraded operating systems to minimize downtime and optimize infrastructure performance
• Developed comprehensive IT documentation to bolster system reliability, SLA reviewing and maintenance contracts
• Manage and oversee IT projects, ensuring timely delivery and adherence to budget and quality standards
• Oversee the IT support team, ensuring that they provide timely assistance to staff

• Install and configure computer applications
• Troubleshooting networking and connection issues
• Manage hardware and software inventory
• Prepare accurate and timely reports
• Respond to clients inquiries
• Provide technical support to users
• Troubleshoots hardware and software issues
• Installation of computer software and operating system updates