Khalid Ngwegwe
Laurel,MD
Summary
Proven Seal System Technician with a robust background in HVAC and aviation mechanics, demonstrating exceptional attention to detail and the ability to thrive under pressure. At Cinch Home Services, spearheaded process improvements, enhancing productivity by 20%. Skilled in customer service and advanced diagnostics, adept at fostering client satisfaction and operational excellence.
An experienced and decorated military officer with deployments and experience in leading US Marines.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Seal System Technician
Cinch Home Services
HVAC Technician
Semper-fi Appliance Repair
09.2020 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Aviation Specialist
Marine Corps
01.2018 - Current
- Reduced pilot workload during high-stress situations by mastering advanced avionics systems and cockpit resource management techniques.
- Delivered timely, accurate flight briefings to fellow crew members, contributing to a well-informed and prepared team.
- Assisted in the management of aircraft inventory by accurately tracking supplies, spare parts, and tools necessary for optimal operation.
- Minimized potential hazards during emergency situations through comprehensive knowledge of aircraft systems and emergency procedures.
Recruiter
Marine Corps
09.2020 - 09.2022
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Yard Attendant
Insurance Auto Auctions, IAA
06.2018 - 09.2018
- Maximized space utilization in the yard layout through strategic planning and efficient arrangement of materials and equipment.
- Identified opportunities for process improvements, implementing changes that led to increased productivity levels among staff members.
- Handled customer inquiries promptly and professionally, ensuring effective resolution of concerns related to the yard area or services provided therein.
- Ensured proper storage of hazardous materials, adhering to safety guidelines and preventing potential incidents.
General Manager
SUBWAY®Restaurants
05.2014 - 01.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Sales Associate
Ross Dress for Less
03.2013 - 05.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Commissioned Officers Course - Military
Officer Candidate School
Quantico, VA07.2021
Bachelors In Human Resources - Human Resources
Tanzania Institute of Accounts
Tanzania06.2020
Bulk Fuel Specialist - Aviation Fuel Specialist
Fort Lee Logistics University
Fort Lee, VA10.2017
Military Training - Land Navigation
School of Infantry East
Camp Lejeune, NC08.2017
Basic Training - Military
Marine Corps Basic Training
Paris Island, SC07.2017
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
Accomplishments
In the military I started as enlisted and later commissioned and now I’m an O-4/ A major in the United States marine corps reserves. During that time I’ve been awarded with 8 medals which includes
1-National Defense medal
2-Global war on terrorism medal
3-Good Conduct medal
4-Navy Achievement medal*2
5-Outstanding Volunteer medal
6-Global war on terrorism expeditionary
7-Humanitarian Service Medal
8-Achievement medal
Certification
1-The Basic school
2-Commendation Certificate
3-Presidantial Service certificate
4-Presidential Commission
Languages
Swahili
Native or Bilingual
English
Native or Bilingual
Timeline
HVAC Technician
Semper-fi Appliance Repair
09.2020 - Current
Recruiter
Marine Corps
09.2020 - 09.2022
Yard Attendant
Insurance Auto Auctions, IAA
06.2018 - 09.2018
Aviation Specialist
Marine Corps
01.2018 - Current
General Manager
SUBWAY®Restaurants
05.2014 - 01.2017
Sales Associate
Ross Dress for Less
03.2013 - 05.2013
1-The Basic school
2-Commendation Certificate
3-Presidantial Service certificate
4-Presidential Commission
Seal System Technician
Cinch Home Services
Commissioned Officers Course - Military
Officer Candidate School
Bachelors In Human Resources - Human Resources
Tanzania Institute of Accounts
Bulk Fuel Specialist - Aviation Fuel Specialist
Fort Lee Logistics University
Military Training - Land Navigation
School of Infantry East
Basic Training - Military
Marine Corps Basic Training
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