Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Khalid Sokhn

Charlotte,NC

Summary

To obtain an Assisted living coordinator , bringing a great leadership skills and coordination .Experienced program manager well-versed in assisted living operations, best practices and regulatory requirements. Bringing analytical problem-solving skills and a collaborative nature. Looking for a growth-oriented position with a progressive organization.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Medication Administrator and Care Manager, Concierge

Sunrise Assisted Living
10.2021 - Current
  • Administered the requisite medicine and administered insulin and maintained the MAR according to the company organizational policy
  • Monitoring Vital signs and the effects of medication on the patient
  • Reporting the adverse effects, allergies occurring on the residents to the registered nurse
  • Storing the medicine in a safe environment
  • Reduced risks of patient’s infection and cross-contamination by cleaning and sterilizing equipment
  • Provided assistance to residents with activities daily living as needed according to the individual & physician directed care plan
  • Responded to pager & computer displayed messages call
  • Assisted residents in making beds and provided clean towel and wash-cloth as needed
  • Assisted residents in doing their laundries and keeping their room clean and neat
  • Transported resident using Hoyer lift, wheelchair etc
  • Help orient new residents admitted to the residence
  • Get to know all resident
  • Took all the learning channel classes: Diabetes, Alzheimer’s, Dementia classes etc
  • Worked as concierge: answering all phone calls, responding to all resident requests
  • Responded to guest requests for special arrangements or service
  • Remained courteous, patient, and professional under any circumstances.

Territory outside Sales Manager

PreGel America
01.2009 - 03.2020
  • Developed and managed existing customers’ base
  • Visit customers locations weekly share trending ideas and market update with customers and also evaluate requirements, demonstrate offerings, and propose strategic solutions to the challenges and diverse needs
  • Prospecting /open new accounts to meet the company objectives and its customers penetration goals: 25 customers potential weekly; through email, phone and in-person, maintain a solid 63% conversion rate
  • Maintained and engaged to effectively build rapport and strengthen the relationships
  • Created and managed reports, compiling customers feedback and complaints and service delivery improvements to management
  • Attended food service and restaurant association trade-shows: NRA, Summer / Winter Fancy Food trade-show, Coffee fest, International Pizza Expo, International Restaurant & food-service show of New York, SIGEP Rimini, Italy, Coupe De Monde de La Patisserie, Lyon France, Gulfood Show, Dubai, Food and Hotel, Bangkok, Thailand.

Training Facility Manager & Gelato, Ice Cream Instructor

PreGel USA
05.2005 - 01.2009
  • Main Instructor at the training facility: teaching the art of making Gelato and ice cream: Composition and Hands-on
  • Managing the training facility and creating the Gelato programs
  • Developed American Ice cream flavors and Gelato recipes
  • Operated all the equipment for the production of Gelato & Ice Cream (Batch Freezers, Soft serve, display cases, blast freezers...etc.)
  • Attended all the trade-show show for seminars and demos
  • Coordinated the trade-show event with all managers
  • Coordinated all the open houses
  • Managed all the employees for the training facility
  • Attended all the grand opening for our customers
  • Traveled and supported outside sales representative on the technical part, and demonstrated products for new accounts and using up sell techniques.

Education

Economics -

University Hassan II
Casablanca, Morocco

Business administration/Accounting -

Sanford-Brown College - Boston
Boston, MA
06.1997

Skills

  • Marketing
  • Project Management
  • Budget Planning
  • Social Media
  • Planning
  • Great PowerPoint presentation
  • Team Building
  • Providing and accepting Feedback
  • Use of CRM Salesfore, SAP
  • Public speaking and Mentoring
  • Consulting on Ingredients and equipment
  • Word, Excel, and power point
  • English, Arabic, Moroccan, French Fluency
  • Price Quoting
  • Vital signs monitoring
  • HIPAA Compliance
  • Medication Reconciliation
  • Medication Management
  • Dosage Calculation
  • Topical medication application
  • Transdermal Patch Application
  • Medication Disposal
  • Inhalation Medication Assistance
  • Oral Medication Administration
  • Daily living assistance
  • Patient Care
  • Privacy and confidentiality
  • Specimen Collection
  • Patient Assessments
  • Medication Administration
  • Medical Records Management
  • Time Management
  • Records Updating
  • Resident support
  • Emergency Response
  • Healthcare regulations
  • Safety Management
  • Vital signs
  • Empathy and Compassionate Care
  • Activities of Daily Living ADL Support
  • Certified in CPR/AED
  • Wound Care
  • Patient relationship building
  • Meal Preparation/ professional cooking expertise/ master in Gelato
  • Client documentation
  • Documenting behaviors
  • Electronic Charting
  • Emotional Support
  • Patient Care Quality
  • Patient Positioning
  • Dementia and Alzheimer's knowledge
  • Personal Care Aide
  • Room Cleaning and Restocking
  • Blood Sugar Monitoring
  • Medical Terminology
  • Oral Hygiene
  • Patient Management
  • Mobility Assistance
  • Patient Relations
  • Personal Care Aide (PCA)
  • Medical terminology knowledge
  • Administering Medications

Languages

French
Full Professional
Arabic
Native or Bilingual
Italian
Elementary

Certification

  • Medication Certification State Certified
  • PCA Certified
  • Behavioral Expressions , Sunrise On Providence - 2021-2024
  • Department Coordinator in training course, sunrise - 2023-2024
  • Memory Care
  • Compliance and code of conduct
  • HIPAA training
  • Sales Success
  • Dementia Care: Supporting Families
  • NC DHSR[NC division of Health service regulation]
  • Dining services
  • OSHA Fit Testing
  • Housekeeping Services
  • Abuse and Neglect prevention
  • Exploring inclusion and bias
  • psychotropic drug use in assisted living

Timeline

Medication Administrator and Care Manager, Concierge

Sunrise Assisted Living
10.2021 - Current

Territory outside Sales Manager

PreGel America
01.2009 - 03.2020

Training Facility Manager & Gelato, Ice Cream Instructor

PreGel USA
05.2005 - 01.2009

Economics -

University Hassan II

Business administration/Accounting -

Sanford-Brown College - Boston

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Khalid Sokhn