Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Khalid Zaghloul

Dearborn

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Dedicated and skilled Firefighter Paramedic with advanced medical certifications and experience across several high-demand EMS providers. Committed to providing high-quality emergency medical care and public safety services.

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Manager

Zo's Good Burger West Dearborn
08.2024 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained and guided team members to maintain high productivity and performance metrics.

Firefighter Paramedic

Dearborn Fire Department
07.2024 - Current
  • Provide advanced life support, fire suppression, and rescue operations.
  • Respond to medical emergencies, hazardous conditions, and fire alarms.
  • Perform patient assessment, treatment, and transportation under high-pressure situations.
  • Participate in ongoing training, drills, and community outreach programs.

Head Cook

The Butchers Grille
03.2019 - Current
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained kitchen staff to perform various preparation tasks under pressure.

Paramedic

Universal Ambulance
02.2024 - 07.2024
  • Delivered pre-hospital emergency care in emergency and non-emergency settings.
  • Maintained accurate documentation and collaborated with hospital personnel.

Emergency Room Technician

Henry Ford Fairlane Emergency Department
01.2024 - 07.2024
  • Assisted physicians and nurses with patient care in a fast-paced emergency setting
  • Monitored vital signs, performed EKGs, and helped with patient mobility and hygiene
  • Prepared treatment rooms and ensured efficient flow of patients
  • Maintained accurate records and supported emergency procedures as part of a multidisciplinary team

Paramedic

Alliance Mobile Health
04.2023 - 02.2024
  • Responded to 911 calls and inter-facility transports.
  • Operated under medical control protocols and provided patient advocacy.

Education

High School Diploma -

Henry Ford Early College
Dearborn, MI
05.2023

Associate Degree - Paramedic Studies

Henry Ford Early College
Dearborn, MI
05.2023

Skills

  • Fire suppression & rescue operations
  • Time management
  • Team leadership under pressure
  • Clear, compassionate patient communication
  • CPR, trauma care, pediatric emergencies
  • Advertising and marketing
  • Branding
  • Sales
  • Risk mitigation
  • Administrative skills
  • Customer relations
  • Efficient multi-tasker

Certification

  • Paramedic License – State of Michigan
  • EMT License – State of Michigan
  • BLS (Basic Life Support)
  • ACLS (Advanced Cardiovascular Life Support)
  • PALS (Pediatric Advanced Life Support)

Languages

Arabic
Full Professional
English
Native or Bilingual

Timeline

General Manager

Zo's Good Burger West Dearborn
08.2024 - Current

Firefighter Paramedic

Dearborn Fire Department
07.2024 - Current

Paramedic

Universal Ambulance
02.2024 - 07.2024

Emergency Room Technician

Henry Ford Fairlane Emergency Department
01.2024 - 07.2024

Paramedic

Alliance Mobile Health
04.2023 - 02.2024

Head Cook

The Butchers Grille
03.2019 - Current

Associate Degree - Paramedic Studies

Henry Ford Early College

High School Diploma -

Henry Ford Early College