Khalidah Martineau-Lopez
Asheville,NC
Summary
Accomplished Food & Beverage Operations Leader with 10+ years of success in luxury hotels, resorts, and high-volume venues. Skilled in strategic planning, P&L management, and driving profitability while elevating guest experiences. Recognized for building high-performing teams, streamlining operations, and delivering innovative F&B concepts that exceed expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food & Beverage Operations Manager
Parks Hospitality Group
05.2024 - 11.2025
- Oversee all aspects of F&B operations (outlets, banquets, catering), ensuring high service standards and exceptional guest experiences across multiple properties.
- Develop and implement strategic plans to achieve revenue and profit objectives, closely monitoring budgets, expenses, and margins.
- Collaborate with culinary teams on innovative menu creation, aligning with guest preferences and dietary needs.
- Lead recruitment, training, and supervision of F&B staff, fostering a high-performance, customer-focused culture.
- Implement advanced inventory systems to reduce waste and maximize operational efficiency.
- Prepare and present detailed F&B performance reports with actionable insights for continuous improvement.
Director of Food & Beverage
DoubleTree Downtown, Parks Hospitality Group
10.2022 - 05.2024
- Implemented effective training programs, achieving consistently high service standards and operational excellence.
- Spearheaded seasonal menu development, boosting revenue and guest satisfaction.
- Developed and managed departmental budgets, accurately forecasting revenue and expenses.
- Reduced costs and improved margins through strategic purchasing and inventory management.
- Directed events (weddings, corporate functions, private parties), ensuring flawless execution.
- Mentored and developed staff to build a culture of growth and engagement.
General Manager
The Montford Rooftop Bar, DoubleTree Downtown, Parks Hospitality Group
07.2022 - 10.2022
- Ensured compliance with health, safety, and labor regulations.
- Maintained high service and quality standards while overseeing daily operations.
- Directed cash handling, employee scheduling, and training initiatives.
- Drove business growth with new marketing initiatives and menu development.
Assistant Food & Beverage Manager
Hotel Jerome, Auberge Resorts
10.2021 - 06.2022
- Directed restaurant service operations, consistently meeting Forbes standards.
- Trained and developed new staff to deliver exceptional service.
- Oversaw guest satisfaction, resolving issues with professionalism.
- Managed schedules, payroll, and attendance.
Education
Associates in Occupational Studies - Culinary Arts
Culinary Institute of America
Hyde Park, NY01.2017
Skills
- Food and beverage management
- Revenue forecasting
- Menu development
- Staff training
- Inventory control
- Budget management
- Event coordination
- Customer service
- Operational efficiency
- Quality assurance
- Team leadership
- Cost reduction strategies
- Culinary collaboration
- Time management
- Attention to detail
- Cleaning and organization
- Professional attitude
- Food preparation
- Problem-solving
- Food safety knowledge
Certification
ServSafe | CPR, AED & First Aid | TIPS On Premise | Alcohol Serving
Timeline
Food & Beverage Operations Manager
Parks Hospitality Group
05.2024 - 11.2025
Director of Food & Beverage
DoubleTree Downtown, Parks Hospitality Group
10.2022 - 05.2024
General Manager
The Montford Rooftop Bar, DoubleTree Downtown, Parks Hospitality Group
07.2022 - 10.2022
Assistant Food & Beverage Manager
Hotel Jerome, Auberge Resorts
10.2021 - 06.2022
Associates in Occupational Studies - Culinary Arts
Culinary Institute of America
ADDITIONAL CULINARY EXPERIENCE
- Line Cook | Element 47, The Little Nell | Aspen, CO | 2017 – 2018
- Garde Manger | The Artist's Palate | Poughkeepsie, NY | 2015 – 2016
- Line Cook | CHU Noodle and Dumpling Bar | Poughkeepsie, NY | 2015 – 2016
- Prep Cook & Garde Manger | Winvian Farms | Morris, CT | 2015
Additional Leadership Experience includes
- Restaurant Manager | Caswell Station | Charlotte, NC | Nov 2020 – Sep 2021
- F&B Supervisor | The Ritz-Carlton Lake Tahoe | Truckee, CA | Dec 2019 – Jul 2020
- Assistant F&B Manager | Calistoga Ranch, Auberge Resorts | Calistoga, CA | Aug 2019 – Dec 2019
- F&B Manager in Training | Calistoga Ranch, Auberge Resorts | Calistoga, CA | Aug 2018 – Aug 2019