Provided comprehensive administrative support to executive leadership in a home restoration setting, coordinating schedules, and managing priorities amidst restoration projects.
Acted as a central point of contact for internal teams and external clients, demonstrating knowledge of home restoration processes and procedures.
Prepared and edited correspondence, reports, and presentations related to home restoration projects, utilizing Xactimate for accurate estimation and invoicing.
Facilitated communication between executive leadership and restoration teams, ensuring timely updates and addressing any project-related inquiries.
Managed sensitive information related to home restoration projects with confidentiality and discretion, maintaining compliance with industry regulations.
Assisted in project management activities, utilizing Xactimate to estimate costs, track progress, and generate detailed reports for clients and insurance purposes.
Coordinated logistics for home restoration projects, including sourcing materials, scheduling subcontractors, and ensuring compliance with safety regulations.
Conducted research on industry best practices, materials, and suppliers to support informed decision-making in home restoration projects.
Supported budget management tasks specific to home restoration projects, utilizing Xactimate to generate accurate cost estimates and invoices.
Demonstrated proficiency in Xactimate software and other relevant technology tools, enhancing efficiency and accuracy in home restoration operations.
Religious Affairs Specialist (56M)
UNITED STATES ARMY
02.2019 - 04.2023
Conducted comprehensive background research to support the chaplain's initiatives, ensuring informed decision-making.
Organized and managed various events for garrisons and battalions, demonstrating strong organizational skills and attention to detail.
Processed financial reports accurately and efficiently, maintaining compliance with established regulations.
Provided intake support in the chaplain's absence, ensuring continuity of services and timely assistance to personnel.
Offered crucial moral support to individuals in need, fostering a caring and empathetic environment.
Assisted in long-range calendar planning, facilitating the smooth execution of future activities and initiatives.
Coordinated international trips and inquiries, showcasing adaptability and cross-cultural communication skills.
Concierge
Bonterra
12.2017 - 01.2019
Provided exceptional customer service to residents and guests, promptly addressing inquiries and fulfilling requests.
Maintained a welcoming and professional demeanor, creating a positive first impression for all visitors.
Managed reservations for dining, entertainment, transportation, and other services, ensuring seamless experiences for clients.
Offered personalized recommendations and assistance tailored to individual preferences and needs.
Coordinated with external vendors and service providers to arrange special accommodations and amenities.
Handled incoming and outgoing mail, packages, and deliveries with accuracy and efficiency.
Monitored and ensured the cleanliness and functionality of common areas and amenities, addressing any issues promptly.
Maintained up-to-date knowledge of local attractions, events, and services to provide informed assistance to guests.
Assisted with administrative tasks such as filing, data entry, and managing schedules as needed.
Acted as a liaison between residents and management, effectively communicating feedback and resolving any concerns or issues.
Education
Associate of Applied Science - Office Administration
Houston Community College
Houston, TX
05-2023
Diploma - undefined
Thurgood Marshall High School
Missouri City, TX
06.2017
Skills
Document handling
Scheduling
Travel administration
Meeting planning
Human resources management (HRM)
Travel arrangements
Customer Service-oriented
Excel spreadsheets
Phone etiquette
File organization
Report analysis
Appointment setting
Timeline
Executive Assistant
ServPro
06.2023 - Current
Religious Affairs Specialist (56M)
UNITED STATES ARMY
02.2019 - 04.2023
Concierge
Bonterra
12.2017 - 01.2019
Diploma - undefined
Thurgood Marshall High School
Associate of Applied Science - Office Administration