Khalil Abu-Rayyan
PLYMOUTH,MI
Overview
15
15
years of professional experience
1
1
Certification
Work History
Legal Intern
Murad Law
06.2025 - Current
- Attended court hearings, developing a deeper understanding of trial procedures and advocacy strategies.
- Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
- Reviewed legal information and proofed documentation for errors.
- Organized legal filing system to maximize efficiency.
- Proofread legal documents before submission to courts or opposing counsel, reducing errors that could potentially harm our clients' interests.
- Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.
Associate
Kroger
02.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Enhanced customer loyalty programs by analyzing customer feedback for continuous improvement.
Service Manager
Total Car Care
09.2022 - 01.2024
- Managed daily operations in a fast-paced auto shop, delivering exceptional customer service to drive sales and ensure client satisfaction.
- Developed a strong understanding of automotive repair and maintenance, enabling effective communication with technicians and customers.
- Utilized new software for scheduling, billing, and inventory management, improving shop efficiency and workflow.
- Led advertising initiatives to attract new clients, boost visibility, and promote seasonal offers.
- Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.
Advocacy Specialist
FreeBird Movement
09.2022 - 12.2023
- Advocated for legislative reform and policy initiatives to address wrongful convictions and improve the criminal justice system.
- Researched, analyzed, and prepared reports on cases with potential evidence of innocence to present to government officials and advocacy groups.
- Coordinated and gathered letters, petitions, and other correspondence from community members, families, and legal representatives supporting inmates with claims of innocence.
- Collaborated with legal teams, advocacy groups, and families to develop comprehensive advocacy plans, media outreach, and public education initiatives.
Director of Communications
Open MI Door
12.2021 - 08.2022
- Improved social media presence with tailored content strategies for each platform, resulting in higher audience engagement.
- · Engaged with lawmakers and advocacy groups, cultivating relationships and lobbying for policy reform to reduce the use of solitary confinement..
- Negotiated partnerships with event organizers to secure strategic speaking opportunities for company leaders, strengthening industry credibility.
- Spearheaded rebranding initiative, aligning visual identity with company values and strategic direction.
Community Organizer
Citizens for Prison Reform
01.2021 - 12.2021
- Led outreach initiatives to connect families with support services and resources, building a strong, supportive community network.
- Organized events and advocacy campaigns to raise awareness and drive policy changes that benefit families affected by incarceration.
- Collaborated with community organizations in other regions to support state-wide and national outreach initiatives.
- Coordinated and implemented numerous meetings, forums, and community events.
- Participated in strategy development and planning to grow the organizing program and advance campaigns.
- Spoke at public events, evangelizing for organizational goals and interests.
Remote Appointment Setter
Prolific Traders
04.2020 - 01.2021
- Set appointments with salespeople and potential customers.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling an appointment.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
- Answered phone calls and answered questions from potential customers.
- Utilized CRM system to track and manage leads, keeping appointments organized.
- Addressed client inquiries and updated database information.
Manager
Rays Pizza and Chicken
07.2010 - 05.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Arts - Political Science
Wayne State University
Detroit, MI05-2025
Associate of Arts - Sociology
Henry Ford College
Dearborn, MI05-2023
High School Diploma -
Star International Academy
Dearborn Heights, MI05-2012
Skills
- Legal research
- Client communication
- Research
- Case analysis
- Public Speaking
- Team Player
Certification
- Paralegal Certificate - CLS by BARBRI
- Advanced Paralegal Certificate- CLS by BARBRI
Languages
Arabic
Native or Bilingual
Timeline
Legal Intern
Murad Law
06.2025 - Current
Associate
Kroger
02.2024 - Current
Service Manager
Total Car Care
09.2022 - 01.2024
Advocacy Specialist
FreeBird Movement
09.2022 - 12.2023
Director of Communications
Open MI Door
12.2021 - 08.2022
Community Organizer
Citizens for Prison Reform
01.2021 - 12.2021
Remote Appointment Setter
Prolific Traders
04.2020 - 01.2021
Manager
Rays Pizza and Chicken
07.2010 - 05.2020
Bachelor of Arts - Political Science
Wayne State University
Associate of Arts - Sociology
Henry Ford College
High School Diploma -
Star International Academy