Khalil Amezzane
Portland,USA
Summary
Detail-oriented and organized administrative professional with experience in operations, recruitment support, records management, and customer service. Adept at coordinating office procedures, managing procurement, and providing technical support to teams. Strong communicator with the ability to streamline processes and enhance operational efficiency. Fluent in three languages, allowing for effective engagement with diverse teams and stakeholders.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Site Director
Atlas Immersion Academy
Portland, USA
09.2022 - 10.2024
- Managed daily operations for a school with over 115 children and 30 staff members
- Oversaw recruitment, onboarding, and training of staff, ensuring compliance with organizational policies
- Coordinated procurement of equipment, supplies, and learning materials
- Improved administrative efficiency by implementing structured scheduling and document management systems
- Enhanced parent engagement through organized events, communication strategies, and feedback mechanisms
Assistant Director
Atlas Immersion Academy
Portland, USA
11.2020 - 09.2022
- Assisted in the hiring process, conducted background checks, and coordinated employee onboarding
- Managed travel arrangements, procurement of supplies, and technical support for staff
- Streamlined records management, improving accessibility and compliance
- Developed strategies to foster an inclusive and collaborative workplace culture
Team Leader
Intelcia
09.2017 - 08.2020
- Supervised a team of over 15 customer service representatives in a high-volume retention department
- Implemented customer service improvements that increased satisfaction scores
- Provided training and development programs to enhance team performance
- Developed multilingual support strategies to better serve English-speaking clients
Assistant Product Manager Intern
Chaabi Bank
09.2013 - 08.2014
- Assisted in financial analysis, customer service operations, and compliance reviews
- Gained hands-on experience in banking procedures and transaction processing
- Worked closely with personal bankers to support clients with financial inquiries and account management
Education
Bachelor's Degree - Business Management And Marketing
Ibn Tofail University
09.2017
Associate's degree - Business management
Mohammed V University
08.2016
High School Diploma - Accounting And Business Management
Lycee Technique Al Faraby
08.2013
Skills
- Administrative Support & Coordination
- Employee Recruitment & Onboarding
- Procurement & Inventory Management
- Customer Service & Satisfaction Improvement
- Event Planning & Stakeholder Engagement
- Records & Document Management
- Microsoft Office Suite & Data Management
- Multilingual Communication (Fluent in 3 languages)
Certification
- Leadership & Team Management Training
- Compliance & Records Management Workshop
- Customer Service Excellence Certification
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Arabic
Native/ Bilingual
References
Available upon request.
Timeline
Site Director
Atlas Immersion Academy
09.2022 - 10.2024
Assistant Director
Atlas Immersion Academy
11.2020 - 09.2022
Team Leader
Intelcia
09.2017 - 08.2020
Assistant Product Manager Intern
Chaabi Bank
09.2013 - 08.2014
Bachelor's Degree - Business Management And Marketing
Ibn Tofail University
Associate's degree - Business management
Mohammed V University
High School Diploma - Accounting And Business Management
Lycee Technique Al Faraby