Khalil Brown
Titusville
Summary
Developed leadership and organizational skills in dynamic retail environment, focusing on efficient store operations and customer satisfaction. Demonstrated ability to manage teams, streamline inventory processes, and improve sales metrics. Seeking to leverage these transferrable skills in new and challenging role.
Moreover, results-driven retail management professional with strong background in grocery store operations. Proven ability to lead teams, optimize inventory, and enhance customer satisfaction. Skilled in team collaboration, adaptable to changing demands, and reliable in achieving targets. Known for effective communication, problem-solving, and fostering positive work environment.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Publix Supermarkets Pharmacy
08.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Hire, train, and supervise grocery department staff, assigning tasks and ensuring proper execution.
- Tracked sales performance, identified key insights, adjusted product displays.
- Create work schedules for grocery staff based on projected customer traffic and workload.
- Coordinated with vendors to manage product availability and negotiate prices.
- Compiled comprehensive data on sales, inventory levels, and staff effectiveness for store leaders.
Grocery Team Leader
Publix Supermarkets Store
01.2017 - 07.2023
- Monitored team performance regularly, providing constructive feedback and recognition to motivate employees towards excellence.
- Enhanced store atmosphere, maintaining a clean and well-stocked grocery area for customer convenience.
- Increased customer satisfaction by efficiently managing and organizing grocery department operations.
- Promoted a safe work environment by enforcing safety protocols and addressing any potential hazards promptly.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
Education
Associate Of Arts - Business
Eastern Florida State College
Cocoa, FL11.2020
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Team motivation
- Task delegation
- Retail operations
- Team building
- Conflict resolution
- Employee scheduling
- Operations management
- Sales strategies
- Strategic planning
- Sales growth
- Project management abilities
- Business administration
Timeline
Assistant Manager
Publix Supermarkets Pharmacy
08.2023 - Current
Grocery Team Leader
Publix Supermarkets Store
01.2017 - 07.2023
Associate Of Arts - Business
Eastern Florida State College
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