Organized administrative professional prepared for clerical tasks and office management. Proven ability to handle communications, maintain records, and support team functions effectively. Known for reliability and adaptability, ensuring smooth operations and positive outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
College Clerical Assistant 2
City Colleges of Chicago- Harold Washington
05.2024 - Current
Managed daily office operations, ensuring efficient workflow and organization.
Coordinated communication between departments to facilitate project completion.
Implemented document management systems to enhance information retrieval processes.
Trained new staff on administrative procedures and company policies.
I help protect the college from fraud by accepting and denying proof of residency holds.
I pull transcripts that are sent from other universities or high schools and put them on the students account.
I defer, withdraw, and cancel applications.
I assist in hiring and managing of work study students in the department.
Intern
PGS Housing
12.2023 - 05.2024
Assisted in planning and organizing community outreach programs to promote peace initiatives.
Supported event logistics, coordinating resources and schedules for successful execution of activities.
Collaborated with team members to develop educational materials focused on conflict resolution strategies.
I helped facilitate CPR and First aid events for the senior citizens in the apartment complex.
I helped come up with solutions and assist in strategic planning to ensure the safety of the seniors.
Production
Homechef
10.2022 - 01.2023
I worked in a meal prep facility where we portioned, packed, and shipped meal prep for people that had monthly subscriptions.
Clerical
Kennedy-king college
09.2022 - 12.2022
I worked in the President suite where I answer the phone and transferred calls to HR and other departments within the president's suite, I hung display cases and bulletin boards for the president, and helped set up conferences for the school.
Courtesy Clerk
Jewel-Osco
05.2020 - 07.2022
I sweep and mop store floors, keep restrooms, check stands, grocery carts and the parking lot clean and tidy. I bag customers' purchases swiftly and efficiently. I assist customers and cashiers to verify prices. I provide customers with a carry-out service if required.
Office Assistant
DRI Law Firm
01.2020 - 05.2020
I returned mail, transferred calls, and got lunch for the staff. I also set-up meeting rooms and shipped material. I helped maintain files to keep track of important documents, and perform data entry as required.
Clerical
Kennedy-king college
08.2018 - 12.2019
I worked in the largest department on the campus, the communications department. My duties were to answer the phone, transfer calls to teacher, make door schedules using excel, set up appointments between teachers and students, make copies for the teachers for class, get office supplies from another building for the office, and clean the office space every Friday.
Intern
ASM Peacemakers
06.2016 - 08.2020
I was a part of an organization that provides teens an opportunity to design and implement a project to bring peace to my community. It helps them build competence in 21st century skills, conflict resolution, collaboration, civic engagement, critical thinking, and self-management.
Education
Associates of Art - Business
Kennedy-King College
Chicago, IL
12.2019
Associate of Science - Business
Kennedy-King College
Chicago, IL
12-2024
Bachelors of science - Business Administration
Mississippi Valley State University
07.2025
Skills
I am a leader in the workplace, a fast learner and can adapt to any situation and achieve successful outcomes
Catering Manager/Interim Food & Beverage Director at City of Chicago Colleges/Washburne CulinaryCatering Manager/Interim Food & Beverage Director at City of Chicago Colleges/Washburne Culinary