JOY HODO
Enterprise,AL
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
23
23
years of professional experience
Work History
Purchasing Agent
U.S. Army Contracting Command Fort Novosel
06.2016 - Current
- Serves as Contract Specialist for procuring supplies, services, construction equipment and federal information resources through a variety of purchasing methods and procedures to perform complex purchasing work.
- Conducted research, identifying potential vendors and better pricing options.
- Identified and resolved supply chain issues to mitigate delays and production disruptions.
- Oversaw financial administration and managed twenty (20) inventories while selecting and monitoring vendors.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
Advance Medical Support Assistant
Veterans Health Care System
05.2013 - 06.2016
- Responsible for range of duties that include interpreting and verifying provider orders for future appointments, scheduling and rescheduling patients' appointments, and updating demographics and insurance information.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Identify, collect, scan and update third party healthcare insurance information at point of service, serving as key role in revenue process.
- Responsible for administration of Veterans Verification system, ensures proper issuance of veteran’s ID cards and manages administration roles of 10 or more Veterans daily.
- Enroll /process 10 or more Veterans into health care program daily.
HUMAN RESOURCE ASSISTANT (Federal Employment)
Human Resource
06.2009 - 05.2013
- Performs administrative or technical functions, including supporting military personnel programs, operations, or functions, maintaining personnel records, and providing position management and classification support.
- Prepare and review five (5) or more correspondence daily for errors in grammar, spelling and punctuation IAW 25-50 prior to forwarding to supervisor for signature.
- Answers questions from supervisors, personnel, HR representatives and outside agencies.
- Provide position management and classification support to assigned organization under various personnel system including but not limited to maintaining close liaison with MACOMS, VA Offices, Social Security Offices, USAR and NGUS headquarters, and civilian communities.
- Identify qualification and experience for job position then issue job assignment to personnel. Ensures appropriate rosters and databases are updated and accurate as required and ensures accuracy.
- knowledge of laws, regulations, and guidelines of administrators' in nursing care facilities.
- Knowledge of laws pertaining to Worker's Compensation and unemployment guidelines.
HUMAN RESOURCE SPECIALIST
BATTALION S-1 NCOIC
03.2007 - 06.2009
- Subject matter expert on enlisted and officer strength management actions and assignments/reassignments, processes personnel actions, and provides counseling and guidance on personnel matters.
- Developed and coordinated employee training programs for three (3) Battalion companies that were assigned hundred (100) or more Soldiers to improve productivity and performance.
- Developed and monitored 100% of employee recognition programs for the Battalion's civilians and Soldiers.
- Conducts briefings to Battalion Commander and installation units as required on enlisted and officer strength issues and procedures for conducting Personnel Asset Inventories (PAIs).
- Prepares statistical data for use in Monthly Status Reports (MSRs), Quarterly Training Briefs (QTBs) and any other special briefings as directed.
- Provides counseling, guidance, and a full explanation of a multiplicity of benefits, entitlements, privileges, and obligations (retired pay, survivor benefits, the Survivor Benefit Program, medical and dental, educational and employment opportunities) to active duty and retired members, family members survivors and former spouses).
POSTAL CLERK NCO
US ARMY
03.2004 - 03.2007
- Supervised and evaluated performance of seven (7) Soldiers, sorted mail, and served as the Registered Clerk and Finance Clerk.
- Distributed mail on to approximately 150 or more customers and units per shift in Germany.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Weighed mail and computed pricing amounts.
- Prepared reports to track mail volumes, fees and other related data.
- Set staff schedules to optimized coverage of all areas.
ADMINISTRATION SPECIALIST / SUPPLY SPECIALIST
US ARMY
03.2001 - 03.2004
- Processed leave requests and legal paperwork, managed barracks property, and provided administrative support to Company Commander for fifty (50) Soldiers daily.
- Prepared for Yearly Field Training Exercise (FTX) for 50 Soldiers. Issuing cold weather gear, maps, training equipment, and supplies.
- Frequently inspected production area to verify proper equipment operation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH05.2027
Bachelor of Science - Bachelor of Science Degree in Business Management
Calhoun Community College
HUNTSVILLE, AL05.2027
High School Diploma -
West End High School
Birmingham, Al05.1996
Skills
- Pricing Structures
- Procurement
- Cost Control
- Product sourcing
- Supplier negotiation
- Order tracking
- Negotiation
Training
- Equal Opportunity Leader Course, 2/2008
- Combat Lifesaver Course, Initial: 2/2005; Most Recent: 1/2008
- Microsoft PowerPoint, Word and Excel Course, 4/2001
- Diploma, Human Resources (42L/42A) Course, 2/2001
Awards
- Army Commendation Medal (3)
- Army Achievement Medal (2)
- Army Good Conduct Medal (2)
- Global War on Terrorism Service Medal (1)
- Afghanistan Campaign Medal (1)
- Overseas Service Ribbon (1)
- Army Service Ribbon (1)
References
- Theatrice Benson, 205-948-6798
- MALIKA LEWIS, 334-255-0874
- Dr Tammie McCurry, 334-399-0863
- ANGELA HALL, 334-790-7891
Timeline
Purchasing Agent
U.S. Army Contracting Command Fort Novosel
06.2016 - Current
Advance Medical Support Assistant
Veterans Health Care System
05.2013 - 06.2016
HUMAN RESOURCE ASSISTANT (Federal Employment)
Human Resource
06.2009 - 05.2013
HUMAN RESOURCE SPECIALIST
BATTALION S-1 NCOIC
03.2007 - 06.2009
POSTAL CLERK NCO
US ARMY
03.2004 - 03.2007
ADMINISTRATION SPECIALIST / SUPPLY SPECIALIST
US ARMY
03.2001 - 03.2004
Bachelor of Science - Business Administration
Southern New Hampshire University
Bachelor of Science - Bachelor of Science Degree in Business Management
Calhoun Community College
High School Diploma -
West End High School
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