Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khalil Diab

High Performing Communicator

Summary

Strategic and high-performing communicator with hands-on experience in customer relations, digital content, and fundraising strategy. Known for executing under pressure, building value-driven conversations, and turning interactions into outcomes. A proactive self-starter with a proven ability to lead, influence, and create momentum — both in corporate and nonprofit environments.

Overview

2026
2026
years of professional experience
2
2
Languages

Work History

Call Center Representative

Touch
01.2025 - Current
  • Customer Experience Agent – Touch (Top Telecom Company in Lebanon)
    📍 Lebanon
    • Manage dual live-chat sessions in real time, resolving complex issues with speed, clarity, and professionalism.
    • Consistently deliver top-tier service quality under strict time and quality metrics.
    • Trusted to represent the company’s voice and reputation across thousands of interactions.
    • Recognized internally for agility, conflict resolution, and client retention.

Finance and Fundraising-Lebanese Red Cross

Finance & Fundraising – Lebanese Red Cross (Youth Division)
• Spearhead initiatives focused on increasing donations through creative micro-projects and campaigns.
• Pitch fundraising concepts, engage stakeholders, and convert outreach into action.
• Operate as a financial strategist within the volunteer team, driving both impact and sustainability.
• Bridge business thinking with humanitarian goals to deliver measurable results.

Social Media Manager

Social Media Content Manager – Independent Projects
📍 Remote
• Built and ran Instagram accounts delivering niche content starting in 2018.
• Developed practical experience in storytelling, growth strategy, and digital communication.
• Gained deep insights into what builds trust, attention, and brand loyalty online.
• Applied content systems that can scale audiences and enhance business visibility.

🔹 Training & Development

Sales & Influence Training – Hustler’s University (Andrew Tate)
• Completed extensive training on persuasive communication, body language, negotiation, and objection handling.
• Learned frameworks for building trust, controlling conversations, and closing clients in both digital and in-person settings.

Mindset Statement

If I believe that it's worth my while, I will pull it off. If NASA came to me and said, put a probe on the moon — I ain't got a clue how to put a probe on the moon. But if I believe doing that will get me what I want — 10 billion dollars, saving my life, gaining power — I’ll do it. I don't care if I have to go and learn it myself, hire someone, defect to China, or anything else. I will get it done. with me your guarantied in any niche no mistakes never late no fucks up always on time

Education

High School Diploma -

Lebanese University 2ND Year Computer Science
04.2001 -

Skills

Live Chat Performance & Customer Retention Persuasive Communication & Sales Psychology Digital Content Creation & Social Media Engagement Fundraising Strategy & Donor Relations Entrepreneurial Problem Solving Bilingual Communication (Arabic & English) High-Stress Execution & Rapid Adaptability

Timeline

Call Center Representative

Touch
01.2025 - Current

High School Diploma -

Lebanese University 2ND Year Computer Science
04.2001 -

Finance and Fundraising-Lebanese Red Cross

Social Media Manager

🔹 Training & Development

Mindset Statement

Khalil DiabHigh Performing Communicator