Khalil Elhawy
Mobile Mechanic
Lynnwood,WA
Summary
Adept at driving business growth, I leveraged digital marketing and social media engagement at JGSC to significantly increase brand awareness. My tenure as a Mobile Mechanic honed my customer service skills, ensuring high satisfaction through efficient diagnostics and repairs. Skilled in sales promotions, I excel in translating complex technical issues into actionable insights for diverse clients.
Overview
10
10
years of professional experience
Work History
Mobile Mechanic
Self Employed Services
10.2017 - Current
- Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
- Increased repeat business by establishing strong relationships with customers through excellent communication skills.
- Maintained a clean and organized mobile workspace, ensuring the safety of both clients and fellow technicians.
- Improved job completion rates by accurately estimating timeframes for repair work.
- Served a diverse clientele, addressing various automotive issues across different makes and models.
- Enhanced customer satisfaction by providing timely and efficient mobile mechanic services.
- Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life.
- Educated clients on proper vehicle maintenance, prolonging the lifespan of their automobiles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Investigated customer complaints to identify cause of malfunctions.
Marketing Executive
JGSC
09.2014 - 10.2017
- Planned and executed events and marketing programs to increase qualified leads.
- Developed and implemented targeted digital strategy to improve business performance.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
- Increased brand awareness by developing and implementing innovative marketing campaigns.
Education
Bachelor of Science - Accounting And Business Management
Helwan University
Cairo 05.2001 -
Skills
Sales Promotions
Languages
Arabic
Native or Bilingual
Timeline
Mobile Mechanic
Self Employed Services
10.2017 - Current
Marketing Executive
JGSC
09.2014 - 10.2017
Bachelor of Science - Accounting And Business Management
Helwan University
05.2001 -
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