Khalil Hall
NEW YORK,NY
Summary
Detail-oriented individual with exceptional communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Independent Contractor
Uber Technologies Inc.
11.2024 - Current
- Communicated effectively with customers throughout the entire order process, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that meet their needs.
- Adapted quickly to changing demands or unforeseen challenges while fulfilling or delivering orders.
- Provide 5 star service to customers.
Service Technician
Avis Rental Car
02.2022 - 10.2024
- Increased customer satisfaction by providing high-quality, timely detailing services.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Refilled gas tanks and documented fluid levels.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Inspected vehicles and equipment for visible damage.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
Valet Attendant
Manhattan Parking Group
03.2021 - 01.2022
- Established positive guest relationships through consistent delivery of excellent customer service.
- Welcomed arriving guests and explained car retrieval procedures.
- Ensured proper care of guest vehicles by adhering to strict driving guidelines and utilizing safety equipment when necessary.
- Reduced wait times for guests with effective communication and coordination among valet team members.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Demonstrated strong multitasking abilities while navigating busy work environments under pressure situations.
- Conducted pre-shift visual inspections of vehicles, noting any existing damage before taking possession from the guest.
Residential House Cleaner
Harlem Family Cleaning LLC
08.2016 - 09.2020
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Sanitized air bnbs/apartments after move-out or prior to move-in.
Education
Job Corps
Edison, NJSkills
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
- Schedule management
- Attention to detail
- Time management
- Task prioritization
Timeline
Independent Contractor
Uber Technologies Inc.
11.2024 - Current
Service Technician
Avis Rental Car
02.2022 - 10.2024
Valet Attendant
Manhattan Parking Group
03.2021 - 01.2022
Residential House Cleaner
Harlem Family Cleaning LLC
08.2016 - 09.2020
Job Corps
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