Improved patient satisfaction by providing timely and safe transportation to medical appointments.
Assisted patients with mobility challenges, utilizing proper lifting techniques and equipment for their safety and comfort.
Youth Development Officer
Sudanese Community In Dallas Tx
01.2021 - 02.2023
Developed individualized case management plans for at-risk youth participants, addressing specific challenges while providing a clear path towards successful outcomes.
Developed strong partnerships with schools, local organizations, businesses to create a network of support for youth development initiatives.
Quality Specialist
Kraft Heinz
01.2015 - 12.2022
Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
Developed comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency.
Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
Collaborated with cross-functional teams to identify process improvements, resulting in increased production efficiency and cost savings.
Analyzed data from various sources to identify trends impacting product quality, making strategic recommendations for improvements based on findings.
Quality Supervisor
Qatar Airways
02.2011 - 04.2013
Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
Group Team Leader
Daoud Research Group
03.2009 - 04.2010
Built strong relationships with customers through positive attitude and attentive response.
Computer Teacher
UNESCO
02.2008 - 07.2009
Trained and developed students' skills in word-processing, spreadsheet and database programs.