Summary
Work History
Education
Skills
Timeline
Overview
SeniorSoftwareEngineer
Khalilah Andrews

Khalilah Andrews

Stockton,CA

Summary

Dedicated Quality Assurance Software Testing Analyst with experience in E-commerce, Telecommunications, Logistics, and Healthcare industries. Expert in applying Agile, Lean, and Waterfall methodologies to ensure software quality and reliability. Proven track record in enhancing product performance and user experience, significantly reducing bug count, and improving the overall software development lifecycle. Adept at collaborating with cross-functional teams, with a keen eye for detail and a commitment to excellence.

Work History

Transportation Analyst

Queen Bee Freight
10.2020 - Current
  • Streamlined communication between departments, fostering better coordination and decision-making.
  • Developed training materials, SOPs, and work instructions to supplement new team member onboarding.
  • Coordinated cross-functional teams to address specific challenges or opportunities within the transportation function.
  • Implemented new software tools for more accurate forecasting and demand planning.
  • Maintained detailed documentation of test results for future reference and analysis, streamlining the QA process.
  • Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
  • Advised developers on problems with databases, performance, and other issues.
  • System Sync Testing: Ensured flawless syncing with proprietary invoicing, billing, and inventory systems, leading to 15% improvement in operational efficiency

Transportation Logistics Analyst

XPO Logistics
10.2016 - 11.2021
  • Enhanced product quality by 30% by meticulously executing manual test cases and identifying defects in software applications.
  • Boosted customer satisfaction by promptly addressing and resolving reported issues through thorough testing and effective communication.
  • Collaborated with developers and QA Engineers, leading significant reduction in post-release issues to swiftly identify, reproduce, and resolve critical bugs, ensuring timely delivery of high-quality products.
  • Streamlined testing process by diligently documenting test results and providing clear feedback for continuous improvement.
  • Successfully executed test plans, scenarios, scripts, and procedures, resulting in 20% improvement in source code quality.
  • Contributed to the efficient development process by proactively reporting bugs along with detailed steps to reproduce them accurately.
  • Executed test scripts, logged defects, and worked to resolve issues noted in the testing process.
  • Ensured 99% cross-browser compatibility, significantly reducing user-reported issues and enhancing application reliability.

Education

Associate of Arts - Liberal Arts And General Studies

Humphreys College
Stockton, CA
06.2013

Skills

● Jira

● SQL, MYSQL

● API, Postman

● TESTRAIL

● Confluence

● Microsoft Azure

● Agile and Scrum Methodologies

● Automated and Manual Testing

● Test Case Design and Execution

● Usability and Mobile Testing

● Bug Tracking and Reporting

● Cross-Functional Team Collaboration

Timeline

Transportation Analyst

Queen Bee Freight
10.2020 - Current

Transportation Logistics Analyst

XPO Logistics
10.2016 - 11.2021

Associate of Arts - Liberal Arts And General Studies

Humphreys College

Overview

7
7
years of professional experience

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Khalilah Andrews