SHERITA CHERRY
CSR
Phenix City,AL
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
13
13
years of professional experience
Work History
ASSISTANT MANAGER
FootLocker
12.2021 - 12.2023
- Supervises sales associates and processes payroll.
- Maintains accurate sales records, sets daily and weekly sales goals.
- Reports sales results weekly.
- Trains and hires new employees.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
SALES LEAD
Footlocker
12.2019 - 12.2021
- Greeted customers and demonstrated excellent customer service skills.
- Helps customers select products, answers questions, and shares product knowledge.
- Creates or updates customer profile records.
- Process purchases and returns.
- Alert management of potential security issues.
- Assist with inventory, including receiving and stocking merchandise.
- Help with the store opening and closing process.
SALES ASSOCIATE
FootAction
01.2018 - 12.2018
- Highly motivated employee with a desire to take on new challenges.
- Strong work ethic, adaptability, and exceptional interpersonal skills.
- Adapt at working effectively, unsupervised, and quickly mastering new skills.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
Assistant Manager
Circle K
Columbus, GA
05.2011 - 06.2016
- Managed customer service inquiries and complaints in a timely manner.
- Assigned work and monitored performance of project personnel.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Carver High School
Columbus, GA05-2004
Associate of Applied Science - Cosmetology Education
VIRGINA COLLEGE
Columbus, GASkills
- Time Management
- Strategic and Social Selling
- Communication
- Interpersonal Communication
- Merchandising
- Organization
- Management
- Teamwork
- Leadership
- Marketing
- Multitasking
- Customer Service
Timeline
ASSISTANT MANAGER
FootLocker
12.2021 - 12.2023
SALES LEAD
Footlocker
12.2019 - 12.2021
SALES ASSOCIATE
FootAction
01.2018 - 12.2018
Assistant Manager
Circle K
05.2011 - 06.2016
High School Diploma -
Carver High School
Associate of Applied Science - Cosmetology Education
VIRGINA COLLEGE