Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Khalilah Thomas

Trenton,New Jersey

Summary

Experienced in multitasking and data entry, skilled Clerk proficient in Excel, Microsoft Word, and Outlook. Strong focus on staff support and time management for efficient operations and smooth workflow. Expertise in these areas contributes effectively to team and organizational success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Data Entry Clerk 1

New Jersey Department Of Labor And Workforce Development
07.2023 - Current
  • Use an alphanumeric keyboard to key information into the database system
  • Support staff as needed/ Train
  • Sort all incoming and outgoing mail
  • Answer phone calls and asbestos email inquiries completely and accurately according to agency policy and regulations.
  • Problem Solving
  • Schedule phone settlement conferences for office Chief and inspectors
  • Redact company discovery documents for company lawyers before settlement hearings
  • Proofread all information in the database and compare it with original documents to ensure information is inserted correctly
  • Maintain digital and physical department files and records
  • Use an image scanner to upload company information into the JO database system
  • Proofread all emails before sending
  • Present lab reports and supporting evidence regarding violation cases; prepare binders to be presented during case hearings for chief and assistant chief
  • Submit judgement cases to Superior Court
  • Make payment adjustments for office staff
  • Void invoices and projects
  • Submit weekly revenue report (when assistant chief is unavailable)
  • Collect staff weekly work to submit to LEROF
  • Send LEROF notification request
  • Make payments towards penalties and LEROF accounts
  • Pull files as needed for Chief and Assistant Chief
  • Email/type letters for Chief (as needed)
  • Use State of NJ letterhead to send letters such as scheduling letters, case closed/dismissed, and payment arrangement letters
  • Train/help correct payment errors, void invoices as needed for office staff
  • Use Excel spreadsheets to view past-due balances and track payments
  • Process payments: company checks, money orders, and certified checks
  • Walk contractors through settlement conference hearing process
  • Schedule conferences for asbestos violation hearings by use of Microsoft Teams (Video hearing) and Outlook Calendar
  • Book conference room for in-person and telephone settlement conferences
  • Completed data entry tasks with accuracy and efficiency.
  • Sorted documents and maintained organized filing process.
  • Organized, sorted, and checked input data against original documents.
  • Entered data into office computer system Jurisdiction Online

Customer Service Shipping Consultant

FEDEX OFFICE
10.2022 - 08.2023
  • Sort all incoming and outgoing mail
  • Organize pickup schedules for production print orders, arrange express and ground pickup for domestic and international shipment
  • Create all international invoices for business accounts
  • Maintain daily financial documents
  • Assemble passport documents for shipment
  • Answer all phone calls and emails promptly
  • Create and process shipping documents for legal and business offices
  • Update customer business and personal accounts
  • Prepare documents for shipping
  • Coil-binding legal and standard-size documents
  • Scan, fax, and email confidential documents to account holders.

Applied Behavioral Therapist (ABA)

Innovative Ideals
08.2022 - 09.2022
  • Observed patient behavior and applied ABA principles
  • Provide behavioral therapy to children and adults aged 10-21 who were diagnosed with autism spectrum disorder
  • Educating patients and their families in helpful activities that encourage positive reinforcement
  • Collect and graph data on client behavior to determine progress in treatment plans.

Customer Service (cashier)

Ross Dress For Less
03.2021 - 01.2022
  • Ensured all products and goods were paid for, answered customer inquiries, and recommended products
  • Operating fitting room, fine Jewelry, sizing/recovery, markdowns and bagging merchandise, and issuing refunds.

Education

Bachelors in Business-Accounting -

Thomas Edison State University-36 Credits
Trenton, New Jersey
10.2024

A.S in Biology -

Mercer County Community College-62 Credits
West Windsor, New Jersey
08.2022

Applied Behavior Analysis Certification

Rethink BH
08.2022

No Degree - Business Writing

Mercer County Community College
Trenton, NJ
02.2024

Skills

  • Problem Solving
  • Emotional Intelligence
  • Verbal communication skills
  • Detail Oriented
  • Goal driven
  • Communication
  • Adaptive
  • Ability to withstand stress
  • Microsoft Word
  • Excel Spreadsheet
  • Alice 24
  • Team player

Certification

  • Applied Behavior Analysis Certification (ABA), Rethink BH,08/01/22, Provide behavior support to improve the lives of individuals living with intellectual or developmental disabilities, such as Autism Spectrum Disorder. Daily responsibilities as an ABA include: writing behavior support plans, collecting data, conducting functional assessments, observing behavior, and writing necessary reports.
  • Basic Life Support (CPR & AED), American Heart Association, 07/01/22, 07/01/22, Trains participants to promptly recognize several life-threatening emergencies, give high-quality chest compressions, deliver appropriate ventilations and provide early use of an AED. Reflects science and education from the American Heart Association

Timeline

Data Entry Clerk 1

New Jersey Department Of Labor And Workforce Development
07.2023 - Current

Customer Service Shipping Consultant

FEDEX OFFICE
10.2022 - 08.2023

Applied Behavioral Therapist (ABA)

Innovative Ideals
08.2022 - 09.2022

Customer Service (cashier)

Ross Dress For Less
03.2021 - 01.2022
  • Applied Behavior Analysis Certification (ABA), Rethink BH,08/01/22, Provide behavior support to improve the lives of individuals living with intellectual or developmental disabilities, such as Autism Spectrum Disorder. Daily responsibilities as an ABA include: writing behavior support plans, collecting data, conducting functional assessments, observing behavior, and writing necessary reports.
  • Basic Life Support (CPR & AED), American Heart Association, 07/01/22, 07/01/22, Trains participants to promptly recognize several life-threatening emergencies, give high-quality chest compressions, deliver appropriate ventilations and provide early use of an AED. Reflects science and education from the American Heart Association

Bachelors in Business-Accounting -

Thomas Edison State University-36 Credits

A.S in Biology -

Mercer County Community College-62 Credits

Applied Behavior Analysis Certification

Rethink BH

No Degree - Business Writing

Mercer County Community College
Khalilah Thomas