Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Khaliya Armstrong

Indianapolis,IN

Summary

I have always had a strong desire to help the ones in need, which is why I am dedicating my life to working in the healthcare industry and even went as far as obtaining my EMT while in high school. Throughout my previous jobs, I have learned how to communicate efficiently, use my critical thinking skills, and perform well even under stress. I am currently in my fourth semester here at IUPUI as a nursing major and I am currently standing at a 3.89 GPA while enrolled in the honors college. I have a vision for success and I believe I am a top performer, but I always have room for growth and development. I have been working in the Eskenazi Health Emergency Department for almost 2 years now where I have learned an astonishing amount of skills and gained an extortionary amount of experience caring for others of all ages and disease processes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier/Customer Service/Stocker

Walmart
11.2019 - 12.2021
  • My responsibilities at Walmart included interacting with customers throughout my entire shift, managing product transactions, resolving customer conflicts, and answering questions while advancing my customer service and communication skills
  • In the winter I ran a busy and fast-paced lay-way department and I also worked in the home/toy section where I stocked the shelves
  • Seen as a trustworthy and a very independent worker when my managers needed me to be
  • Upheld all local COVID-19 safety protocols which included increased cleaning and enforcing the at-the-time mask policies.

Hospitality Member

Buffalo Wild Wings
02.2021 - 06.2021
  • At Buffalo Wild Wings I mastered the complicated point of service system to handle payments ranging from anywhere between $1,000-5,000 per shift I worked
  • Provided exceptional customer service and got to know my regulars which resulted in me forming positive relationships with the customers bringing in even more service
  • This was a very fast-paced and busy job with little room for mistakes, so I further developed my skills in prioritizing certain duties and communicating efficiently with my co-workers
  • Successfully resolved conflict resulting in customer satisfaction 100% of the time
  • Upheld all local COVID-19 safety protocols which included increased cleaning and enforcing the at-the-time mask policies.

Medical Test Administrator

Genepace Laboratories
08.2021 - 06.2022
  • My responsibilities at Genepace Laboratories mainly included administering the COIVID19 tests to anyone in need
  • Building trusted relationships with the patients beforehand to make their comfort a priority before administering the test
  • Playing an integral role in customer services and performed above-average computer skills to enter our patient's information into our systems
  • I am the youngest person here at the company so a lot of the time I am used to helping with technology issues, therefore I believe I have excellent troubleshooting skills and the ability to work well with others
  • I was one of the first of the new employees to perform a shift completely alone the first few weeks of being hired and did it flawlessly.

ER/Trauma Patient Care Technician

Eskenazi Health
06.2022 - Current
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Supported patient admissions, discharges, and transfers to promote team productivity.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Collected and transported specimens to prepare for lab testing.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Used principles of growth and development to provide age-specific treatment and care.
  • Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
  • Documented patient information and care activities in electronic health record.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Education

Bachelors Degree in Nursing - Nursing

Indiana University-Purdue University At Indianapolis
Indianapolis, Indiana
05.2025

Skills

  • Organized and profound worker
  • Basic Life Support Certification
  • Emergency Medical Technician
  • Strong customer service skills
  • Written and Verbal Communication
  • Complex Problem-Solving
  • Emergency Response
  • Critical Thinker

Certification

  • Technology efficient
  • Disciplined and engaged
  • CPR certified
  • BLS certification
  • NREMT
  • High school diploma
  • COVID-19 test administrator

Timeline

ER/Trauma Patient Care Technician

Eskenazi Health
06.2022 - Current

Medical Test Administrator

Genepace Laboratories
08.2021 - 06.2022

Hospitality Member

Buffalo Wild Wings
02.2021 - 06.2021

Cashier/Customer Service/Stocker

Walmart
11.2019 - 12.2021

Bachelors Degree in Nursing - Nursing

Indiana University-Purdue University At Indianapolis

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Khaliya Armstrong