Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Thornton School District 215
08.2023 - Current
Enforced school and class rules to maintain order in classroom.
Implemented classroom management techniques to maintain positive learning environment.
Monitored student behavior and administered discipline as needed.
Monitored student performance and provided feedback to inform instruction.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Retail Sales Associate
Burlington
04.2024 - 08.2024
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Greeted customers and provided outstanding customer service.
Managed cash register, ensuring accurate transactions and safeguarding against losses.
Trained new employees in sales techniques and store procedures, improving team effectiveness.
Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Security
LiveNation Credit Union 1 Amphitheater
05.2024 - 07.2024
Enhanced security measures by identifying potential risks during routine inspections to ensure the safety of the concert attendees .
Ensure the safety and well being of all attendees throughout the event.
Crowd control by preventing overcrowding, controlling entry and exits points, facilitate the flow of the crowd within the venue.
Security check points by issuing attendees through metal detectors, and bag checks and conducting physical pat downs to prevent unauthorized items from entering the venue and ensuring a safe environment.
Emergency response : by being prepared to respond swiftly and effectively in case of emergency, accidents, threats to staff and/or attendees.
Perimeter restrictions by ensuring attendees do not breach entry points, this includes checking concert tickets, and necessary security precautions.
Physically monitoring and patrolling the concert venue, keeping a close eyes on attendees and their behavior, escorting attendees out of the venue if in violation.
Conflict resolution and deescalation, defuse an escalate situation peacefully.
Substitute Teacher
Brookwood School District 167
11.2023 - 05.2024
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Supervised lunchroom and recess activities.
Provided feedback to students on assignments and tests, offering constructive advice for improvement.
Fostered positive classroom environment, managing student behavior and promoting respect.
Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
Documented student progress and provided regular updates to parents.
Substitute Teacher, Paraprofessional
Kokua Education
04.2023 - 10.2023
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
Cashier
Casey’s General Store
08.2022 - 01.2023
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Managed inventory levels of lottery supplies, ensuring availability for continued sales operations.
Assisted customers with lottery game selection, increasing their chances of winning and promoting repeat business.
Ensured accuracy in ticket dispensing and money handling for smooth lottery operations.
Teacher’s Aide
Catch a Star Learning Center
05.2022 - 08.2022
Assisted teachers with supervision and care of group of Number children.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Communicated positively with children and guardians.
Prepared healthy, age-appropriate snacks and meals.
Reassured children when upset providing emotional support and stability.
Taught children to organize toys, wash hands, and share by leading by example.
Receptionist
Wesley Village Retirement Home
07.2022 - 07.2022
Answered incoming calls, directing clients to individuals addressing specific needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled complaints and questions, and re-directed calls to other team members.
Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Acted as first point of contact and set appointments for prospective clients.
Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
Factory Worker
Advance Services/NTN Bower
01.2022 - 04.2022
Used equipment properly to avoid workplace hazards or injuries.
Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
Collaborated with team members to meet daily production quotas, promoting a positive work environment.
Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
Assisted in training new employees, providing guidance and sharing knowledge of factory processes.
Consistently met or exceeded personal productivity goals set forth by management, driving overall team success.
Education
Master of Arts - Public Safety Administration
Western Illinois University
Macomb, Illinois
12.2022
Bachelor of Science - Law Enforcement Justice Administration, Sociology
Western Illinois University
Macomb, Illinois
05.2020
Skills
Proficient Decision Making
Leadership
Detailed Management
Problem Solving
Advanced Reading and Writing
Organized Computer Software Operation
Computer Applications
Health & Safety Management
Project Delivery
Client Engagement
Product Fulfillment
Human Resources
Relationship Building
Inventory Control
Relationship building and management
Group and individual instruction
Verbal and written communication
Safety awareness
Disciplinary procedures
Activity management
Instructional technology
Lecturing and teaching
First Aid/CPR
Student Engagement
Critical Thinking
Problem-solving abilities
Reliability
Professionalism
Performance feedback
Volunteer Experience
Junior High School Classroom Preparation, 07/07, 08/10
Valley Kingdom Ministries International Congregation, 05/10, 08/15
Bloom Township Ambassadors Society, 08/15, 05/15
M. Bradshaw, 06/16, TV Anchor Grandmother’s homecare assistance, Co-writer to autobiography
Walk to End Alzheimer’s, 09/17
Salvation Army, 10/18, Soup kitchen to feed the hungry
Oncampusinvolvement
Alpha Phi Sigma Law Enforcement Fraternity, 08/16, 05/22
House Arrest 2 International Dance Team, 01/16, 05/22
Christian Faith Campus Ministries E-board, 09/19, 05/22, Praise Team Coordinator
Blueprint Modeling Troupe, 11/20
Alpha Phi Alpha Step Team, 2019, 2022
Certification
Substitute Teaching License (varies by state) - State Department of Education.
Timeline
Security
LiveNation Credit Union 1 Amphitheater
05.2024 - 07.2024
Retail Sales Associate
Burlington
04.2024 - 08.2024
Substitute Teacher
Brookwood School District 167
11.2023 - 05.2024
Substitute Teacher
Thornton School District 215
08.2023 - Current
Substitute Teacher, Paraprofessional
Kokua Education
04.2023 - 10.2023
Cashier
Casey’s General Store
08.2022 - 01.2023
Receptionist
Wesley Village Retirement Home
07.2022 - 07.2022
Teacher’s Aide
Catch a Star Learning Center
05.2022 - 08.2022
Factory Worker
Advance Services/NTN Bower
01.2022 - 04.2022
Substitute Teaching License (varies by state) - State Department of Education.
Master of Arts - Public Safety Administration
Western Illinois University
Bachelor of Science - Law Enforcement Justice Administration, Sociology
Western Illinois University
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