Open To Work
Khamaia Banks
Delanco
Work Preference
Summary
Detail-oriented healthcare professional with clinical training in patient care and medical office support. Committed to delivering excellent patient experiences through organized and compassionate service. Highly skilled in managing acute and chronic conditions while navigating complex healthcare environments to optimize care.
Overview
7
7
years of professional experience
Work History
Certified Medication Technician
Woods Services
Langhorne
05.2024 - Current
- Administering medication to patients in accordance with their care plan.
- Verifying patient identity and administering prescribed medications.
- Monitored and recorded patients’ symptoms and vital signs to assess health status.
- Reported and documented changes in patients’ conditions to medical professionals for timely interventions.
- Ensuring proper handling and storage of medication.
- Ensured completeness of medical records to maintain compliance with healthcare regulations.
Fire Equipment Dispatch
City of Philadelphia Fire Department
Philadelphia
10.2022 - 01.2024
- Responding to 911 calls in one of the busiest fire/EMS systems in the country.
- Coordinated timely dispatch of emergency units to optimize response efforts.
- Managed dispatch of fire departments and ambulances across the city to address emergencies effectively.
- Served as liaison with public safety agencies during incidents to enhance communication and coordination.
- Maintaining composure and completing tasks effectively and efficiently in a high-pressure, fast-paced environment
Patient Service Specialist
Nova Care Rehabilitation
Bala Cynwyd
04.2022 - 10.2022
- Conducted insurance authorizations and verifications to facilitate patient care.
- Scheduled patient appointments in person or over the phone, ensuring alignment with their needs and limitations.
- Collected co-pays from patients, maintaining accuracy and compliance.
Patient Access Representative
Abington Jefferson Hospital
Abington
03.2020 - 10.2022
- Documented insurance, personal information, payment methods, and other essential patient data in EPIC system to maintain accurate records.
- Ensured accuracy of patient files and appointment details for efficient scheduling.
- Answered phone and scheduled patient appointments to ensure timely access to care.
- Communicated vital information and details to medical care staff to facilitate coordinated patient care.
- Contacted insurance companies to inquire about coverage and billing issues.
Nutrition Services
Abington Jefferson Hospital
Abington
01.2019 - 03.2020
- Maintained safe, organized work areas to support overall operational efficiency.
- Contributed to customer satisfaction by aligning efforts with department goals and Hospital Mission.
- Created positive customer experiences through consistent professional behavior.
- Cleaned and sanitized dishes, utensils, pots, pans, and food preparation equipment according to established policies and procedures.
Education
Certified Medical Assistant -
American Training Center
Cherry Hill, NJ02-2026
High School Diploma - Philadelphia, PA
Parkway Center City High School
Philadelphia, PA06-2016
true - Nursing
Roman College At Burlington County
Moorestown, NJ04-2026
Skills
- Medication administration
- Patient care techniques
- Vital signs
- Medication storage
- Health records
- Epic software
- QuickMar
- Data entry software
- Customer service
References
Available upon request
Prior Experience
Available upon request
Proficiencies
- Proficient in Microsoft Office
- Typing speed - 65 words per minute
Timeline
Certified Medication Technician
Woods Services
05.2024 - Current
Fire Equipment Dispatch
City of Philadelphia Fire Department
10.2022 - 01.2024
Patient Service Specialist
Nova Care Rehabilitation
04.2022 - 10.2022
Patient Access Representative
Abington Jefferson Hospital
03.2020 - 10.2022
Nutrition Services
Abington Jefferson Hospital
01.2019 - 03.2020
Certified Medical Assistant -
American Training Center
High School Diploma - Philadelphia, PA
Parkway Center City High School
true - Nursing
Roman College At Burlington County