Khamaya Neal
Chicago,IL
Summary
Dedicated Security Guard with 7 years of experience, including a supervisory role at the University of Chicago, a proven track record in relationship building with clients and guests, and adept at handling security incidents with professionalism.A security Officer with background in maintaining safety and conducting regular patrols in high-traffic environments. Possess strong conflict resolution skills, surveillance expertise, and ability to respond effectively during crisis situations.Known for implementing comprehensive training procedures to strengthen team efficiency.
Overview
9
9
years of professional experience
Work History
Security Supervisor
Titan Security Services
06.2025 - Current
- Led a team of security officers responsible for access control, visitor management, patrols, and emergency response in a high-traffic medical environment.
- Reduced safety violations by 30% through proactive hazard assessments, employee training, coaching, and team mentoring.
- Developed and maintained security schedules to ensure continuous 24/7 coverage and appropriate staffing levels.
- Coordinated emergency response drills and prepared officers to respond effectively to medical, security, and safety-related incidents.
- Supervised access control and visitor management procedures while maintaining a safe environment for patients, visitors, employees, and medical staff.
- Provided leadership, guidance, and performance oversight to security personnel.
Security Guard
Securitas
11.2023 - 06.2025
- Conducted scheduled facility patrols and monitored CCTV and intrusion detection systems to identify and respond to security threats.
- Maintained accurate and comprehensive incident reports to support management review, investigations, and regulatory compliance.
- Trained and mentored newly hired security officers on site procedures, safety practices, and security protocols.
- Responded to alarms, suspicious activity, and security incidents while following established emergency response procedures.
- Supported daily security operations and maintained professional communication with clients, employees, visitors, and security personnel.
Security Guard Supervisor
University Of Chicago
01.2021 - 11.2023
- Supervise security personnel and daily site operations while maintaining effective use of CCTV, alarm, access control, and surveillance systems.
- Reduced incident response times by 25% through improved patrol scheduling, officer deployment, and team coordination.
- Lead investigations into security breaches, incidents, and policy violations while preparing detailed reports for management.
- Coordinate with law enforcement, emergency services, and site management during critical incidents.
- Monitor security operations to ensure compliance with company procedures, site requirements, and safety standards.
- Provide direction, coaching, and operational support to security officers to maintain consistent performance and professional standards.
Security Guard
Allied Universal
01.2018 - 01.2021
- Maintained a secure environment, safeguarding personnel and property through vigilant monitoring and reporting of safety concerns and security breaches.
- Documented and communicated incidents effectively through both oral and written reports, ensuring clear information exchange.
- Fostered positive relationships with clients and visitors, contributing to a welcoming and secure atmosphere.
Education
Associate of Arts - Criminal Justice
Olive-Harvey CCC
Chicago, IL05.2025
High School Diploma - General Studies
Hirsch High School
Chicago, IL01.2018
Skills
- Competence
- Self Evaluation
- Interpersonal Skills
- Working Under Stress
- Instructional Design
- Integrity
- Attention to Detail
- Accuracy
- Surveillance monitoring
- Incident reporting
- Risk assessment
- Customer service
- Effective communication
- Team collaboration
Timeline
Security Supervisor
Titan Security Services
06.2025 - Current
Security Guard
Securitas
11.2023 - 06.2025
Security Guard Supervisor
University Of Chicago
01.2021 - 11.2023
Security Guard
Allied Universal
01.2018 - 01.2021
High School Diploma - General Studies
Hirsch High School
Associate of Arts - Criminal Justice
Olive-Harvey CCC