Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khamya Baldwin

Suffolk,VA

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Diligent Security professional with 2 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

5
5
years of professional experience

Work History

Gate Clerk

California Cartage Company
08.2021 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • The first and last point of contact for inbound and outbound loads at a large customer facility.
  • Inbounding and Outbounding loads
  • Checking in and maintaining security with outside carriers
  • Performing yard audits as needed
  • Handling other assigned duties as directed
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

Shift Manager

Taco Bell
01.2019 - 08.2022
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Tracked receipts, employee hours, and inventory movements.
  • Supervised ongoing daily production phases.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Troubleshot equipment to reduce service calls and downtime.

Cashier

CVS Pharmacy
03.2021 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Cashier

Burlington
09.2020 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Kings Fork High School
Suffolk, VA
06.2020

Skills

  • Activity Logging and Reporting
  • Customer Needs Assessments
  • Cash Register Operations
  • Maintenance Requirements
  • Identity Checks
  • Clerical Support
  • Customer Experience
  • Asset Protection
  • Order Supplies
  • Microsoft Internet Explorer
  • Train Employees
  • Accurate Money Handling

Timeline

Gate Clerk

California Cartage Company
08.2021 - Current

Cashier

CVS Pharmacy
03.2021 - 09.2021

Cashier

Burlington
09.2020 - 02.2021

Shift Manager

Taco Bell
01.2019 - 08.2022

High School Diploma -

Kings Fork High School
Khamya Baldwin