Mobile Phone Tech
Hyundai Digitech Inc.
08.2024 - Current
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Provided advice to consumers on safety and reliability of third-party replacement parts.
- Delivered exceptional customer service while assisting clients with mobile device inquiries and concerns.
- Collaborated with team members to improve overall efficiency and quality of mobile phone repairs.
- Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
- Reduced device downtime for customers by conducting thorough assessments and providing accurate repair estimates.
- Maintained a clean and organized work environment, contributing to improved safety standards within the workplace.
