Khanayza President
North Charleston,United States
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remain calm in high-pressure situations and interactions with difficult individuals.
Overview
3
3
years of post-secondary education
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Panama, SC
12.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate security risks, enhancing overall safety.
- Responded promptly to incidents and emergencies, following established protocols.
- Enforced access control measures to restrict unauthorized entry to facilities.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored restricted areas to prevent unauthorized access. to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
- Followed security and safety procedures while enforcing company rules and policies to maintain a secure environment.
Guest receptionist
Hilton Grand Vacations
Charleston, South Carolina
05.2023 - 12.2025
- Managed check-in and check-out processes efficiently for all visitors.
- Provided information about resort amenities and local attractions to guests.
- Collaborated with other departments within the organization when necessary.
- Resolved guest complaints in a professional manner by listening attentively and offering appropriate solutions.
- Performed administrative tasks including filing paperwork, preparing reports.
Front Desk Receptionist
The Cottages On Charleston Harbor
Charleston, South Carolina
02.2021 - 05.2023
- Greeted guests warmly and efficiently upon arrival at the harbor cottages.
- Managed phone inquiries, providing information about accommodations and services offered.
- Coordinated room bookings and reservations using the property management system.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Assisted with scheduling appointments for clients and visitors.
Customer Service Representative
State farm
Atlanta, California
01.2020 - 02.2021
- Provided accurate information regarding insurance products and services.
- Resolved customer complaints through effective communication and problem-solving.
- Utilized CRM software to manage customer data and interactions efficiently.
- Scheduled appointments for claims adjusters and follow-up calls with clients.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Logistics Coordinator
Amazon
Hanahan, South Carolina
03.2018 - 01.2020
- Managed inventory levels using Amazon's logistics software.
- Coordinated shipments between suppliers and fulfillment centers.
- Communicated with carriers to arrange timely pickups and deliveries.
- Collaborated with team members to optimize delivery schedules.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
Office Assistant
Sunflower springs
Panama, FL
01.2017 - 02.2018
- Managed daily office operations and maintained organized filing systems.
- Assisted in scheduling appointments and coordinating meetings for staff.
- Provided customer service by answering inquiries and directing visitors appropriately.
- Maintained office equipment by coordinating repairs and ensuring functionality.
Education
Associate of Applied Science - Cyber Security
Piedmont Technical College
Greenwood, SC 04.2023 - 09.2026
Garrett Academy of Technology
North Charleston, SCSkills
- Incident response
- Risk assessment
- Customer service
- Technical support
- Security systems
- Premises patrol
- Crime prevention methods
- Cybersecurity fundamentals
- Security protocols
- Access control
Timeline
Security Officer
Allied Universal Security Services
12.2025 - Current
Guest receptionist
Hilton Grand Vacations
05.2023 - 12.2025
Associate of Applied Science - Cyber Security
Piedmont Technical College
04.2023 - 09.2026
Front Desk Receptionist
The Cottages On Charleston Harbor
02.2021 - 05.2023
Customer Service Representative
State farm
01.2020 - 02.2021
Logistics Coordinator
Amazon
03.2018 - 01.2020
Office Assistant
Sunflower springs
01.2017 - 02.2018
Garrett Academy of Technology