Summary
Overview
Work History
Education
Timeline
Generic

Khandice Tidwell

Houston

Summary

Expert in developing software applications tailored to user needs. Proficient in coding best practices and algorithms for improved performance. Solid grasp of software development life cycle, ensuring timely project delivery.

Overview

13
13
years of professional experience

Work History

Computer Programmer

Exelon Corporation
02.2021 - 05.2024
  • Delivered scalable system architecture to support high-availability Internet site with various internal applications.
  • Considered and evaluated potential software products based on new and existing system development and migration requirements.
  • Provided technical support using knowledge of complex technology to solve problems and support new projects.
  • Stored, retrieved and manipulated data for close analysis of database performance.

Customer Service Representative

Dyson
06.2017 - 06.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier

Walmart
12.2010 - 08.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

No Degree - Medical Assistance

Everest Institute
North Aurora, IL
06-2010

Timeline

Computer Programmer

Exelon Corporation
02.2021 - 05.2024

Customer Service Representative

Dyson
06.2017 - 06.2021

Cashier

Walmart
12.2010 - 08.2016

No Degree - Medical Assistance

Everest Institute

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Khandice Tidwell