Khang Dang
Milford,CT
Summary
Motivated and detail-oriented student with dual majors in Digital Marketing and Business Analytics. Proven experience in marketing, ITs support, and quality control, combined with a track record of building relationships and delivering impactful results. Passionate about leveraging cross-cultural communication and digital strategies/Social Media to drive business success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ITS HelpDesk Representative
Fairfield University
10.2023 - Current
- Assist students and faculty with technical issues, providing timely and effective solutions
- Maintain the university's IT infrastructure, ensuring seamless operations and user satisfaction
Assistant Coach
Next Level Volleyball Club
11.2021 - Current
- Mentor athletes to enhance their skills, teamwork, and overall performance
- Organize training sessions, fostering discipline and sportsmanship among team members
Marketing Team Member
Goodwill Saigon
, Vietnam
06.2023 - 09.2023
- Developed marketing strategies to showcase products on Alibaba and other online platforms
- Collaborated with the manufacturing manager to align marketing efforts with production goals
Manufacturing Worker/Quality Control Officer
Goodwill Saigon
, Vietnam
06.2023 - 09.2023
- Ensured production standards were met through hands-on quality inspections
- Gained comprehensive knowledge of manufacturing processes to enhance operational efficiency
- Supported other departments with packaging and assembly processes as needed.
Education
Double Major - Digital Marketing, Business Analytics
Fairfield University
06.2026
Skills
- Data Analysis & Spreadsheets
- Microsoft Office Suite
- Digital Proficiency (Google Analytics, Social Media Management)
- Virtual Collaboration Tools
- Cross-Cultural Communication
- Relationship Building
- Conflict Resolution
- Strategic Thinking
- Time & Project Management
- Telephone reception
- Technical troubleshooting
- Systems and software expertise
- Strategic direction
- Order problem solving
Certification
- Google Analytics Certification
- Social Media Marketing (HubSpot Academy)
Projects
TikTok Content Creator & Cosmetic Sales, Managed TikTok account for US-to-Vietnam online cosmetic sales., Created engaging content to increase brand visibility and drive sales., Account link: TikTok @_shopmethoc_
Hobbies and Interests
- Volleyball
- Social Media Marketing (TikTok)
- Billiards
Awards
- Fairfield Tuition Grant
- Dean’s List
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
ITS HelpDesk Representative
Fairfield University
10.2023 - Current
Marketing Team Member
Goodwill Saigon
06.2023 - 09.2023
Manufacturing Worker/Quality Control Officer
Goodwill Saigon
06.2023 - 09.2023
Assistant Coach
Next Level Volleyball Club
11.2021 - Current
Double Major - Digital Marketing, Business Analytics
Fairfield University
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