Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Khanh Cao

DURHAM,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated student interested in applying excellent communication and interpersonal skills to a Cashier and Waiter roles. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Overview

4
4
years of professional experience

Work History

Lion Dance

Empire Lion
DURHAM, NC
12.2023 - Current
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated with others to discuss new opportunities.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Understood and followed oral and written directions.

Cashier

Pho&Poke House
Durham, NC
11.2019 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Worked closely with front-end staff to assist customers.
  • Answered product questions with up-to-date knowledge of sales and store promotions.

Volunteer

Our Lady Of La Vang
Durham, NC
02.2024 - 02.2024
  • Engaged volunteers in grassroots organizing activities such as Participate as volunteers in grassroots organizational activities such as participating in Spring Festival and Mid-Autumn Festival performance activities.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

Education

Associate of Arts - Information Technology

Wake Technical Community College
Raleigh, NC

Skills

  • Conflict Resolution Abilities
  • Financial Planning Expert
  • Collections Proficiency
  • Regulatory Compliance
  • Document Analysis
  • Bilingual in Vietnamese and English
  • Friendly
  • Reliable

Languages

English
Limited
Vietnamese
Full Professional

Timeline

Volunteer

Our Lady Of La Vang
02.2024 - 02.2024

Lion Dance

Empire Lion
12.2023 - Current

Cashier

Pho&Poke House
11.2019 - Current

Associate of Arts - Information Technology

Wake Technical Community College
Khanh Cao