Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khanh Le

Clawson,MI

Summary

Experienced with managing legal documents and supporting attorneys in high-paced environments. Utilizes organizational skills and attention to detail to ensure smooth office operations and compliance with legal standards. Knowledge of legal research, document preparation, and effective communication within legal teams.

Overview

11
11
years of professional experience

Work History

Client Liaison

Lloyd & McDaniel
12.2023 - Current
  • Established strong relationships with clients, resulting in repeat business and long-term partnerships.
  • Provided regular progress reports on projects to both clients and management teams, fostering transparency in communication.
  • Collaborated with internal teams to ensure prompt execution of project deadlines, exceeding client expectations.
  • Maintained detailed records of all client interactions, allowing for easy reference when addressing future needs or concerns.
  • Served as a primary point of contact for clients during project implementation phases, ensuring their questions were answered promptly and accurately.
  • Reduced errors in legal documents by closely proofreading and editing drafts before submission.
  • Assisted attorneys with research tasks to provide comprehensive information for case preparation.
  • Trained junior staff members on office procedures and protocols, promoting a collaborative work environment.
  • Drafted professional correspondence on behalf of attorneys, fostering positive relationships with clients and opposing counsel.

Operations Consultant

Sephora
08.2021 - 12.2023
  • Worked independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Ensured deadlines were met for projects to keep the store up to date.
  • Worked effectively in fast-paced environments.
  • Implemented processes and procedures to improve overall efficiency in operations.
  • Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.

Manager

MOD Pizza
07.2019 - 10.2021
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Directed staff and managed annual capital budget.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Sales Consultant

Capital Michigan
07.2017 - 05.2018
  • Managing and building a team in order to instill trust in the clients.
  • Following up with existing clients to provide additional support and address concerns.
  • Increasing profitability by developing multiple sales strategies.
  • Conducting interviews to expand on the company.

Manager

Jimmy John's
06.2014 - 07.2017
  • Running shifts and ensuring labor is optimized and customer satisfaction.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.

Food Server

Cafe Succo
04.2015 - 06.2016
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Education

Bachelor of Arts - Psychology

Oakland University
Rochester, MI
07-2026

Associate of Applied Science - Paralegal Studies

Macomb Community College
Warren, MI
05-2025

Skills

  • Client support
  • Effective time management
  • Strategic account oversight
  • Court filings
  • File organization
  • Legal analysis
  • Document drafting
  • Attorney support
  • Collaboration and teamwork
  • Multitasking Abilities

Timeline

Client Liaison

Lloyd & McDaniel
12.2023 - Current

Operations Consultant

Sephora
08.2021 - 12.2023

Manager

MOD Pizza
07.2019 - 10.2021

Sales Consultant

Capital Michigan
07.2017 - 05.2018

Food Server

Cafe Succo
04.2015 - 06.2016

Manager

Jimmy John's
06.2014 - 07.2017

Bachelor of Arts - Psychology

Oakland University

Associate of Applied Science - Paralegal Studies

Macomb Community College

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