Khanh Nguyen
Software Developer Engineer
Richardson,TX
Summary
Seasoned Software Engineer experienced developing applications, microservices, databases and cloud computing solutions for more than 1M+ customers from startups to multinational technology companies. Smart professional with proven troubleshooting and debugging capabilities for resolving complex technical issues.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
12
12
Certifications
Work History
Software Developer Engineer
Amazon Web Services AWS
Arlington, VA
09.2021 - 06.2023
- Assisted the AWS CloudWatch Agent team in maintaining, enhancing, and operating agents used by over 1M+ AWS customers and more than 6M+ instances internally to Amazon on AWS service systems and Amazon production environments. Agents are a key to successfully monitor, manage and alert, to support the health of the systems that are part of critical applications and services for Amazon and AWS customers
- Top code-base contributors, including open-source interaction, features delivery, code-reviews with total of 1203 contributions in 2 years
- Reviewed project specifications and delivered design documents, prioritized and managed team and product back-log, ensured high-quality features were delivered on time, and kept partners and managers informed of progress and changes
- Delivered CloudWatch Agent 's performance dashboard to provide base agent’s resource usage for new customers before onboarding and existing 1M+ customers
- Knowledge-shared for 15 developers with CloudWatch Agent’s use cases in non-containerized and containerized environments
- Delivered open source OTEL Collector framework-based telemetry agent with traces/logs/metrics for 50 internal beta customers and will launch publicly in August 2023
- Optimized resources usage for CloudWatch Agent with Go Profiling to 90% when monitoring with Prometheus for 1 premium customers
- Increased 30% coverage E2E tests for CI/CD pipeline for customers on greenfield features, bug fixes, enhancements in non-containerized environment (AWS EC2) and containerized environment (Kubernetes, AWS EKS, AWS ECS)
- Top contributor members of operations, reduced ticket queue to 75% and optimized operation efficiency for on-call to 50%
- Optimized time for developers to implement new tests to 66% via designing validator framework with Testing Pyramid and Terraform to maintain backward compatibility for customers between release
Full Stack Engineer
EyeQ
Ho Chi Minh, Viet Nam
12.2020 - 09.2021
- Spearheaded the Recruit Genius Team, responsible for maintaining, enhancing and operating all-in-one hiring interview platform used by over 5 customers. The hiring platform is a key to successfully recruit best candidates and turn them into employees, whether it's internal or external
Software Developer Engineer
Eduflow
Uttar Pradesh, Ballia, India
07.2020 - 12.2020
- Supported the Eduflow Team, responsible for maintaining, enhancing and operating school management applications for more than 1 customer. The application is a key to successfully provide digital solutions for better management (e.g online attendance, results, e-learning)
Software Engineer Developer
Rutgers University
New Brunswick, NJ
09.2019 - 12.2019
- Developed smart garage application which allows end-users to reserve parking lot through car's license plate with minimum efforts.
Education
Bachelor of Science - Electrical and Computer Engineering
Rutgers University
New Brunswick, NJ 09.2019 - 05.2021
Bachelor of Science - Computer Engineering
International University
Ho Chi Minh, Viet NamSkills
Time Management
Certification
Jovian Data Analysis
Timeline
System Design
05-2023
Software Developer Engineer
Amazon Web Services AWS
09.2021 - 06.2023
Algo Expert
07-2021
Full Stack Engineer
EyeQ
12.2020 - 09.2021
Jovian Data Analysis
11-2020
, Responsive Web Design
10-2020
Software Developer Engineer
Eduflow
07.2020 - 12.2020
CFA Institute Investment Foundation
04-2020
Google Cloud Platform
03-2020
Software Engineer Developer
Rutgers University
09.2019 - 12.2019
Bachelor of Science - Electrical and Computer Engineering
Rutgers University
09.2019 - 05.2021
Bachelor of Science - Computer Engineering
International University
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