Khanh Nguyen
Springfield,MO
Summary
A devoted and enthusiastic problem-solver, looking to advance and gain knowledge with a thriving company, while touching lives beyond surface-level.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Self Employed - Owner/Operator Supervisor
Clean Freak Housekeeping
09.2016 - Current
- Supervised a team of staff to tackle larger residential areas
- Trained and mentored new staff on cleaning service techniques and communicating the expectations of our clients
- Deep clean residential areas for a client list of over 100 houses - some weekly, biweekly, and monthly
- Communicated with clients on bookings, be sure of timely arrival and ensure immaculate service is duplicated every cleaning.
- Providing an estimate before booking with client, buying supplies necessary and communicating with client if anything additional is needed for services to be complete
- Keep clients' house keys and garage codes safe and private.
Lead Teacher, Infant-Toddler Room
Agape Montessori School
03.2022 - 08.2023
- Planned and engaged in different daily activities with children to enhance overall development, while documenting which areas they are thriving in.
- Communicated daily with parents about their child's growth and progress in all areas of learning - updating them frequently with photos and blurbs on "Sandbox App".
- Practiced 'Gentle Parenting' techniques and displayed patience and healthy communication skills for children to be receptive of.
- Kept children safe by following state laws and using swift problem solving skills.
- Follow an hourly schedule of diaper changes, hand washing, change of clothes when necessary. Tidying up the classroom and sanitizing all play areas often.
- Organize the classroom in a manner that would be intriguing to children, while easy to navigate and explore in. Reorganizing the classroom as needed, to establish familiarity.
- Keeping up with each child's unique feeding schedule and its details - food allergies, portion size, time of feedings, techniques that work for the parent. Establishing healthy eating habits and manners.
Front of House Manager
Lotus Xpress
06.2017 - 11.2021
- I started here as a server and cashier
- Eventually I got promoted to FOH manager
- I would take phone orders, resolve issues with guests, take catering orders and help put the orders together
- If we were short staffed in the kitchen I would help prepare dishes in the kitchen or expedite meals.
- Managed day-to-day FOH operations including handling the money deposits, make the weekly schedule, count the register/safe to make sure the money was perfectly balanced, and lock up the restaurant at night after closing.
Front Line Sales Representative
Wyndham Resorts
07.2016 - 04.2017
- Taking guests on 2-hour long tours of the properties at Branson Wyndham resort
- Sitting through presentations with guests and afterwards, answering questions they may have
- Helping guests find the right vacation package for them, according to their credit check and income
- Daily training classes on how to become a better sales representative.
Home Assistant
You Are Strong, LLC
04.2015 - 07.2016
- Took inventory and grocery shopped for an entire week's worth of meals and daily fresh juices
- Followed a strict food chart and prepared foods that were appropriate for their diet
- Washed and prepped vegetables for meals, fresh juices, salads and soups
- Become knowledgeable in raw and vegan foods
- Wash dishes, sanitize kitchen, label and store ready to eat foods
- Come up with creative dishes using approved foods to keep client in good spirits during time of sickness
Education
Associate of Arts - Business Management
Ozarks Technical Community College
Springfield, MO05.2015
Skills
- Childcare
- Restaurant Management
- Event planning
- Meal Planning
- Home care
- Catering/Food handling
- Caretaker
- Guest services
- Languages
- Customer Service
- Attention to Detail
Certification
- Food Handler Certification
- First Aid/CPR Certified
- Licensed Infant Room - May 2023
- Montessori Learning License - May 2023
Timeline
Lead Teacher, Infant-Toddler Room
Agape Montessori School
03.2022 - 08.2023
Front of House Manager
Lotus Xpress
06.2017 - 11.2021
Self Employed - Owner/Operator Supervisor
Clean Freak Housekeeping
09.2016 - Current
Front Line Sales Representative
Wyndham Resorts
07.2016 - 04.2017
Home Assistant
You Are Strong, LLC
04.2015 - 07.2016
Associate of Arts - Business Management
Ozarks Technical Community College
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