Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Cashier, Barista, & Cook
Gong Cha
Carrollton, TX
06.2018 - Current
Made and served brand-specific drinks per day with speed, quality and consistency.
Maintained supply levels in counter and customer areas to meet typical demands.
Trained new team members with positive reinforcement.
Intern
Proterra Advertising
Addison, TX
06.2017 - 07.2017
Sorted and organized files, spreadsheets and reports.
Analyzed problems, identified solutions and made decisions.
Interacted with clients email or in-person to provide information.
Completed research, compiled data, updated spreadsheets and produced timely reports.
Education
Bachelor of Science - BCIS
University of North Texas
Denton, TX
12.2022
Skills
Teamwork and Collaboration
Employee Training and Supervision
Microsoft Office
Customer Service
Flexible & Adaptable
Additional Information
Donation Drive, McNatt Adoption Center - Denton, Texas
Languages: English
Eligibility: (USPR) Eligible to work in the U.S. with no restrictions