Overview
Work History
Education
Skills
Timeline
Generic

Khania Heyward

Houston

Overview

8
8
years of professional experience

Work History

Picker/Packer/Shipper

DHL Lego
06.2023 - 06.2025
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.

Team Member

Whataburger
12.2022 - 05.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Order Processor

McLane Company, Inc
08.2021 - 12.2023
  • Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Managed multiple priorities effectively, leading to increased productivity within the order processing department.
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Balanced competing priorities effectively within a high-pressure environment, consistently delivering results that met or exceeded expectations.

Picking/Packing Associate

HelloFresh
03.2018 - 08.2021
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
  • Received positive feedback from supervisors for consistently meeting or exceeding packing quotas.
  • Managed multiple tasks simultaneously while maintaining focus on prioritizing urgent orders effectively.

Housekeeping

Holiday Inn Hotel
03.2017 - 02.2018
  • Assisted in maintaining facility cleanliness by completing routine housekeeping tasks during overnight shifts.
  • Maintained a clean, safe environment through daily housekeeping tasks and waste disposal management.
  • Improved communication with housekeeping and maintenance departments, ensuring guest requests were promptly fulfilled.
  • Collaborated with housekeeping to ensure timely room turnover, minimizing guest delays during peak hours.
  • Collaborated with housekeeping staff to ensure timely room availability and optimal cleanliness standards.

Education

High School Diploma -

Can Academy
Fort Worth, TX
06.2018

Skills

  • Product packaging
  • Order picking
  • Warehouse safety
  • Time management
  • Packing accuracy
  • Labeling and tagging
  • Loading and unloading
  • Shipping and receiving
  • Shipment preparation
  • RFID scanning
  • Barcode scanning
  • Packing materials
  • Pallet jack usage
  • Box building and packing
  • Quick learner
  • Dependable and reliable
  • Teamwork and collaboration
  • Product picking
  • Motivated team player
  • Attention to detail

Timeline

Picker/Packer/Shipper

DHL Lego
06.2023 - 06.2025

Team Member

Whataburger
12.2022 - 05.2024

Order Processor

McLane Company, Inc
08.2021 - 12.2023

Picking/Packing Associate

HelloFresh
03.2018 - 08.2021

Housekeeping

Holiday Inn Hotel
03.2017 - 02.2018

High School Diploma -

Can Academy

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Khania Heyward