Jasmine Ng
Monterey Park,US
Summary
Dependable and customer-focused professional with nearly a decade of experience in fast-paced retail and food service environments. Known for delivering exceptional service, managing high-volume transactions, and mentoring new staff. Organized, proactive, and ready to take on a supervisory role in a grocery store butchery or similar setting.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cashier / Server
President Thai Corp
Pasadena, CA
03.2015 - Current
- Delivered high-quality customer service in a busy restaurant setting, supporting both front-of-house and takeout operations.
- Operated POS systems and processed payments accurately via cash, credit, and gift card.
- Trained and mentored new employees on cash handling, customer service, and stock procedures.
- Responded to guest inquiries and resolved issues in a professional and timely manner.
- Supported phone orders and provided product information to customers.
- Maintained a clean and organized workspace, in accordance with food safety standards.
- Collaborated with team members to ensure efficient day-to-day operations.
Retailer
Costco Wholesale Corp
Alhambra, CA
11.2024 - 08.2025
- Ensure prompt service and cleanliness in a high-traffic food court environment.
- Collaborated with suppliers to ensure consistent supply of high-quality meats, enhancing store offerings.
- Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
- Maintain inventory levels to prevent shortages and meet customer demand.
- Collaborate with team to enhance customer satisfaction and streamline operations.
- Implement safety protocols to ensure compliance with health regulations.
- Resolve customer issues efficiently, enhancing overall dining experience.
- Implemented quality control measures, improving customer satisfaction through superior product presentation.
- Packaged and attached labeling to various meat selections.
Cashier / Server
Thai Paradise
Monterey Park, CA
10.2014 - 03.2015
- Greeted and assisted customers, processed transactions, and supported kitchen staff during peak hours.
- Learned daily operations quickly and contributed to maintaining a welcoming environment.
Education
Some College Coursework - Fine Arts
Pasadena City College
Pasadena, CA01.2013
GED - undefined
Pasadena City College
Pasadena, CA01.2011
ESL - undefined
Language Systems International College of English
Pasadena, CA01.2009
High School Diploma - undefined
Mahaprutaram Girls' School
Bangkok, Thailand01.2001
Skills
- Customer Service
- Cash Handling
- POS Operations
- Staff Training
- Inventory Management
- Order Fulfillment
- Food Safety
- Team Collaboration
- Problem Resolution
Certification
- Food Handler Certificate
- California Food Safety
LANGUAGES
English (Native)
Thai (Native)
Interests
Crafting, Arts
Timeline
Retailer
Costco Wholesale Corp
11.2024 - 08.2025
Cashier / Server
President Thai Corp
03.2015 - Current
Cashier / Server
Thai Paradise
10.2014 - 03.2015
GED - undefined
Pasadena City College
ESL - undefined
Language Systems International College of English
High School Diploma - undefined
Mahaprutaram Girls' School
Some College Coursework - Fine Arts
Pasadena City College