Khansa Noh SHRM-CP
Dallas
Summary
Dynamic HR leader with a proven track record at ClearSky Rehabilitation Hospital of Flower Mound, where I spearheaded initiatives reducing turnover to 36%. Expert in strategic workforce planning and organizational development, I excel in fostering employee engagement and retention. Skilled in regulatory compliance and conflict resolution, I drive performance and cultivate a positive work culture.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HR Manager
ClearSky Rehabilitation Hospital of Flower Mound
Flower Mound
04.2024 - Current
- Turnover Reduction: Lead HR initiatives to reduce turnover from 74% to 36% within one year, significantly enhancing team stability and morale.
- Employee Engagement: Create and launch the IDT (interdisciplinary team)) and Fun Committee, fostering employee satisfaction and engagement, leading to an increase in employee retention, and a positive workplace culture.
- Retention Strategies: Develop and implement targeted retention strategies, including mentorship programs, career development opportunities, and employee recognition initiatives.
- Talent Development: Lead strategic HR initiatives that focus on talent development, fostering a culture of continuous improvement, and maximizing employee potential.
- HR Advisory: Provide expert HR advisory services to employees on issues such as absence and health concerns, conduct, capability, grievances, organizational change, and more. Collaborate with corporate HR subject matter experts, as necessary, to ensure comprehensive support.
- EEOC & Legal Compliance: Manage EEOC investigations, ensuring all cases are handled with care, sensitivity, and in accordance with legal requirements. Resolve employee disputes, and mitigate potential legal risks.
- Unemployment Claims: Oversee unemployment claims by managing the claims process, ensuring proper documentation, and resolving disputes efficiently, while maintaining compliance with federal and state laws.
- OSHA Compliance & Safety: Maintain full OSHA compliance by conducting regular safety rounds, ensuring a safe working environment, and tracking and updating OSHA logs to meet regulatory standards. Implement safety training initiatives to prevent workplace accidents, and enhance safety awareness.
- Recruitment & Onboarding: Lead recruitment and onboarding functions for hospital staff, creating effective strategies for attracting top talent, while maintaining high-quality onboarding processes.
- Payroll Management: Review and update bi-weekly payroll data for corporate processing, ensuring accuracy and compliance with wage regulations.
- Policy & Contract Creation: Develop and implement several organizational policies and contracts to streamline HR operations, ensuring clear communication of expectations, and compliance with applicable regulations.
- Employee Relations: Provide leadership in handling employee relations matters, including counseling, performance management, and dispute resolution, while promoting a respectful and inclusive workplace.
Regional HR Business Partner
Harbor Healthcare System
Houston
06.2021 - 01.2024
- Comprehensive HR Support: Provide HR guidance and support to diverse client groups across multiple locations and states, ensuring consistency and alignment with company goals.
- Policy Development & Implementation: Assist in the creation, execution, and evaluation of HR policies, acting as a representative of the Corporate HR Department to ensure alignment with organizational objectives.
- Strategic HR Partnership: Serve as a strategic HR partner, offering advice on workforce effectiveness, policy adherence, employee relations, and grievance resolution to enhance organizational performance.
- Compliance & Data-Driven Insights: Ensure adherence to HR policies and regulations, leveraging data-driven insights to inform decision-making and drive solutions that improve organizational efficiency and effectiveness.
- Coaching & Collaboration: Identify coaching and development opportunities, collaborate with HR experts, and support company-wide initiatives aimed at fostering a positive work culture and enhancing employee performance.
- HR Administration: Oversee absence management, assist with HR-related tasks, manage recruitment efforts, and ensure strict legal and regulatory compliance throughout HR processes.
- Documentation & Ethical Standards: Maintain accurate and up-to-date personnel files, prepare comprehensive reports, and uphold the highest ethical standards in compliance with relevant laws and policies.
- Training & Onboarding: Design and deliver new employee orientation programs, manage onboarding processes, maintain HR databases, and develop training materials to ensure a smooth integration of new hires while keeping stakeholders informed.
- HR Needs Assessment & Program Evaluation: Analyze team and individual HR needs, evaluate training programs, and assess trends and metrics to continuously enhance HR practices and employee satisfaction.
- Policy Administration & Guidance: Administer company policies, manage employee exclusions (DADS, KDADS, SAM, EDL, OIG), resolve employee concerns, and offer ongoing guidance to ensure consistent policy adherence.
- Recruitment & Talent Acquisition: Lead recruitment efforts by overseeing requisitions in Hirebridge, analyzing recruitment performance data, and facilitating all stages of the recruitment process in collaboration with department managers to draft job descriptions and establish hiring criteria.
Human Resources Intern
Harbor Healthcare System
Houston
11.2020 - 01.2021
- HR Operations & Support: Assist with recruitment processes, including resume screening and interview scheduling; support onboarding and orientation for new employees; help maintain and update employee records and HRIS systems.
- Employee Relations & Communication: Assist in addressing employee inquiries and concerns; support employee engagement activities and events; communicate HR policies and procedures to employees.
- Compliance & Administration: Ensure HR practices align with company policies and legal requirements; assist in benefits administration and documentation; help with maintaining accurate HR records for audits.
- Data Entry & Reporting: Manage and update HR databases and spreadsheets; assist in generating HR reports and analyzing data trends; support HR team in tracking key HR metrics.
- Training & Development Support: Assist in the coordination and scheduling of training sessions; help develop and organize training materials and resources; support employee development programs and initiatives.
- Technology & Tools: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with HR software and applicant tracking systems (ATS); assist in utilizing HR tools for data management and reporting.
- Team Collaboration & Problem Solving: Collaborate with HR team members on various projects and tasks; provide administrative support for HR initiatives and programs; contribute to process improvements and HR workflow efficiency.
Education
Master of Legal Studies - HR & Employment Law, Policy & Management
Texas A&M University
College Station, TX05-2024
Skills
- Visionary Leadership & Strategic Workforce Planning
- Organizational Development & Change Management
- Executive Advisory & Talent Management Strategy
- Full-Cycle Recruitment & HR Policy Development
- Employee Relations & Conflict Resolution
- Compensation, Benefits & Succession Planning
- Employee Engagement & Retention
- Regulatory Compliance (FLSA, EEOC, ADA, OSHA)
- Labor Relations & Risk Management
- HR Audits & Employment Law Expertise
- Performance Appraisal Systems & Leadership Development
- Goal setting, employee motivation, and productivity optimization
- Learning & Development Strategy & Succession Planning
- Executive Coaching, Onboarding & Training Needs Assessment
- HR Metrics, Analytics & Predictive Modeling
- Employee Satisfaction Surveys & Workforce Trend Analysis
- HRIS, Talent Management & Applicant Tracking Systems
- HR Budget Planning & Compensation Benchmarking
- Learning Management Systems (LMS)
- Conflict Management, Negotiation & Public Speaking
Certification
- SHRM-CP
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
American Sign Language
Limited
Korean
Limited
Timeline
HR Manager
ClearSky Rehabilitation Hospital of Flower Mound
04.2024 - Current
Regional HR Business Partner
Harbor Healthcare System
06.2021 - 01.2024
Human Resources Intern
Harbor Healthcare System
11.2020 - 01.2021
Master of Legal Studies - HR & Employment Law, Policy & Management
Texas A&M University
Similar Profiles
Georgia N. Hansen, DVMGeorgia N. Hansen, DVM
Associate Veterinarian at South Flower Mound Animal Hospital - SVPAssociate Veterinarian at South Flower Mound Animal Hospital - SVP
Kendra L. BriggsKendra L. Briggs
Patient Advocate/Patient Experience Coordinator at Texas Health Flower Mound Presbyterian HospitalPatient Advocate/Patient Experience Coordinator at Texas Health Flower Mound Presbyterian Hospital
Rachel OsbornRachel Osborn
Maternal Medical Director at Texas Health Presbyterian Hospital Flower MoundMaternal Medical Director at Texas Health Presbyterian Hospital Flower Mound
Emily MartinEmily Martin
Vice President Client Services at Business Wise IncVice President Client Services at Business Wise Inc
Katlyn GumforyKatlyn Gumfory
Assistant Manager at Cash AmericaAssistant Manager at Cash America