Kharisma Rabb
Dallas
Summary
Dynamic Culinary Server with extensive experience at Edgemere Senior Living, excelling in food presentation and customer service. Proven ability to enhance dining experiences through effective communication and event coordination. Recognized for delivering timely service and resolving guest inquiries, ensuring satisfaction and fostering repeat patronage. Skilled in multitasking and maintaining high standards in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Culinary Server
Edgemere Senior Living
05.2023 - Current
- Ensured food presentation met high-quality standards before serving to guests.
- Delivered food in a timely manner with accuracy and precision.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Provided detailed descriptions of all menu items, including ingredients and preparation methods.
- Participated in regular staff meetings and training sessions to improve service standards.
- Set up tables in between patrons to reduce wait times.
- Explained menu items, describing ingredients and cooking methods upon request.
- Upheld the restaurant's high standards of etiquette, hospitality, and customer service.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked on guests periodically to ensure satisfaction with their meals and drinks.
- Conducted menu presentations and tastings for guests to enhance their dining experience.
- Presented bills promptly at the end of each meal period.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Assisted guests with special requests and dietary restrictions to ensure a personalized dining experience.
- Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
- Maintained cleanliness and organization of the dining area to uphold fine dining atmosphere.
- Maintained knowledge on current promotions and special events happening at the restaurant.
- Provided guests with information about menu items, made suggestions and took orders.
- Greeted guests and provided menus.
- Picked up food in kitchen and delivered to guests according to established protocols.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Addressed and resolved customer complaints with professionalism and patience.
- Monitored food delivery to ensure quality standards were met.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Coordinated with event planners for private dining arrangements and special events.
- Assisted fellow servers when needed by taking orders or delivering food items.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Answered questions regarding specials, dietary restrictions, and other menu-related inquiries.
Education
High School Diploma -
James Madison High School
Dallas, Tx05-2024
Skills
- Food presentation
- Customer service
- Time management
- Event coordination
Training
Multitask
Fast
Typing
Communication
Timeline
Culinary Server
Edgemere Senior Living
05.2023 - Current
High School Diploma -
James Madison High School