Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kharisma Zylka

Mount Pleasant,Pennsylvania

Summary

Dynamic and results-oriented professional with a proven track record at Saint Vincent College, enhancing students' writing abilities and integrating technology for improved learning experiences. Skilled in leadership and customer service, adept at motivating individuals and streamlining processes. Excelled in roles requiring public speaking and event planning, consistently delivering beyond expectations.

Overview

5
5
years of professional experience

Work History

Writing Consultant

Saint Vincent College
Latrobe, PA
09.2023 - Current
  • Developed and delivered customized writing workshops for university students.
  • Motivated students using feedback and encouragement.
  • Integrated technology into tutoring sessions to enhance learning experiences.
  • Recommended supplementary books, software, and other learning materials.

Brand Ambassador

American Eagle Outfitters, Inc
Greensburg, PA
05.2023 - Current
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Greeted customers and provided friendly customer service.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Welcomed customers, offering assistance to help find store items.

Pro Shop Attendant

Greensburg Country Club
Greensburg, PA
05.2023 - Current
  • Scheduled and confirmed appointments.
  • Processed payments for purchases using cash, credit cards or other payment methods.
  • Prepared merchandise for purchase or rental.
  • Greeted customers upon arrival and assisted with selecting golf clubs, balls, apparel, and other accessories.
  • Scheduled tee times for customers over the phone or in person.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Assistant Secretary

Wilder and Company
Greensburg, PA
06.2020 - Current
  • Scanned, indexed, and archived documents, ensuring compliance with company policies.
  • Handled multiple lines simultaneously while routing calls efficiently to the appropriate departments or individuals within the company.
  • Handled confidential information with discretion and professionalism.

Education

Bachelor of Arts - Criminology, Law, And Society

Saint Vincent College
Latrobe, PA
05-2025

Skills

  • Leadership
  • Customer service
  • Answer the phone
  • Event planning
  • Writing
  • Public Speaking

Affiliations

  • Saint Vincent Women's Golf Team
  • Martial Arts
  • Alpha Lamda Delta
  • Alpha Phi Sigma

Timeline

Writing Consultant

Saint Vincent College
09.2023 - Current

Brand Ambassador

American Eagle Outfitters, Inc
05.2023 - Current

Pro Shop Attendant

Greensburg Country Club
05.2023 - Current

Assistant Secretary

Wilder and Company
06.2020 - Current

Bachelor of Arts - Criminology, Law, And Society

Saint Vincent College

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Kharisma Zylka