Kharissa Hobbs
Salem,OR
Summary
Residential management professional known for maintaining high standards and delivering results. Expertise in coordinating household activities and ensuring smooth operations. Strong focus on team collaboration and adaptability to changing needs. Recognized for organizational skills and effective communication. Strong leadership skills. Proven track record in overseeing daily operations, ensuring property maintenance, and enhancing resident satisfaction. Adept at team collaboration and adaptable to evolving circumstances, ensuring seamless service delivery. Reliable, results-driven, and skilled in conflict resolution, budgeting, and resident satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential House Manager
Schmidt Community Care
10.2024 - Current
- Assisted residents with daily hygiene and living tasks.
- Conducted regular performance evaluations for staff members, providing constructive feedback on areas needing improvement.
- Managed budgets and financial records to ensure responsible allocation of funds for maintenance, improvements, and events.
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
- Enhanced resident care by effectively managing and overseeing staff in daily activities.
- Monitored progress towards individualized goals regularly, adjusting service plans as necessary to promote optimal growth for each resident.
- Coordinated with healthcare providers to ensure timely access to necessary medical services for each resident within the program.
- Demonstrated strong organizational and time management skills while managing multiple programs.
- Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
- Promoted independence among residents by teaching essential life skills, such as cooking, cleaning, and money management.
- Mentored and coached staff to improve performance and interactions with residents.
Home Care Aide
Senior And Disability Services
01.2023 - Current
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Facilitated transportation for medical appointments and errands, supporting patient mobility and access to necessary services.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Managed medication schedules for patients, ensuring proper administration and adherence to prescribed treatments..
- Promoted mental stimulation by engaging patients in meaningful conversations and recreational activities tailored to their interests.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Residential Program Supervisor
Tavros Care
06.2021 - 10.2024
- Assessed potential new clients'' suitability for the program during intake interviews or evaluations, ensuring proper placement within the residential setting based on their needs.
- Boosted overall program efficiency by analyzing data trends, identifying areas for improvement, and implementing necessary changes.
- Enhanced resident care by effectively managing and overseeing staff in daily activities.
- Facilitated open communication among staff members, encouraging collaboration and teamwork in service delivery.
- Ensured compliance with state regulations by maintaining accurate records, conducting internal audits, and participating in external reviews.
- Managed budgets responsibly.
- Streamlined daily operations, successfully delegating tasks to team members based on their strengths and abilities.
- Promoted a positive work culture by providing ongoing feedback, recognition, and support to staff members.
- Improved program quality by developing and implementing individualized service plans for residents.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Managed documentation requirements efficiently by maintaining accurate records on resident progress notes case files treatment plans.
- Developed strong relationships with residents'' families through consistent communication, involvement in care planning, and addressing concerns promptly.
Shift Coordinator
Catholic Community Services
06.2017 - 11.2020
- Delegated tasks to employees and monitored activities and task completion.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Received and implemented management orders for daily work and special objectives.
- Scheduled and confirmed appointments.
- Pulled and organized requested documentation.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Delegated and well trained in wound care, tube care and tube feeding.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Customer Service Associate
Subway
02.2016 - 05.2017
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Restocked kitchen supplies by rotating food according to dates and demand.
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Delivered superior customer service focused on quality and meeting customer needs.
- Completed opening, closing and shift change tasks by following company guidelines.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
Education
GED -
Down Town Learning Center
Salem Oregon06.2008
Skills
- G-tube/ J-tube experience
- Compassionate client care
- Client documentation
- Menu planning
- Knowledge of state regulations
- Exceptional organization
- Client safety and first aid
- First aid training
- Wound care
- Staff training
- Medication administration
- Activities scheduling
- Employee scheduling
- Computer skills
- Financial management
- Organizational skills
- Facility inspections
- Client support
- Excellent communication
- Training and mentoring
- Medication dispensing
- Document management skills
- Program management
Certification
OIS Certification
CPR Certification
HCW (Current with Provider number)
Timeline
Residential House Manager
Schmidt Community Care
10.2024 - Current
Home Care Aide
Senior And Disability Services
01.2023 - Current
Residential Program Supervisor
Tavros Care
06.2021 - 10.2024
Shift Coordinator
Catholic Community Services
06.2017 - 11.2020
Customer Service Associate
Subway
02.2016 - 05.2017
OIS Certification
CPR Certification
HCW (Current with Provider number)
GED -
Down Town Learning Center
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