Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
Work History
Healthcare Administrative Intern
H2O Foundation
Birmingham, AL
03.2025 - Current
Managed client files for water and sewer assistance applications, including data entry, and maintaining confidential records.
Handled incoming and outgoing calls, addressing inquiries, providing updates for eligible clients.
Supported staff with clerical tasks, including document preparation, and assisted in implementing office policies to improve efficiency.
Communicated with patients with compassion while keeping medical information private.
John Lewis Health Equity Scholar
UAB Health Equity Leadership Academy
Birmingham, US
01.2024 - Current
Took part in leadership program to broaden skills in healthcare management.
Advanced job readiness by refining skills in résumé creation and LinkedIn improvement.
Utilized strategic decision-making in healthcare settings.
Analyzed emerging healthcare sectors aimed at enhancing equality.
Engaged in healthcare equity initiatives, enhancing inclusive patient care practices.
Program Coordinator
Korean Undergraduate Student Association at UAB
Birmingham, US
01.2023 - Current
Facilitated a large-scale cultural event with attendance exceeding 250, promoting diversity and inclusion.
Created detailed project timelines and managed schedules effectively.
Coordinated with stakeholders ensuring alignment of event objectives with board updates.
Utilized Microsoft Office Suite for budgeting, contact management, and meeting preparation
Acquired music, video and other materials for use in planned programs.
Interviewed persons of interest and special guests for broadcast segments.
Led scheduling and logistics for events, ensuring seamless execution.
UAB Case Competition Ambassador
UAB MSHA Department
Birmingham, AL
12.2024 - 02.2025
Assisted in organizing and executing a three-day event, ensuring seamless operations for graduate student teams.
Facilitated networking among participants
Collaborated with the event supervisor to gain insights and coordinate logistics.
Ensured professional appearance and demeanor during event support.
Volunteer
Children's of Alabama
Birmingham, US
09.2024 - 02.2025
Developed strong interpersonal skills through weekly volunteer work.
Resolved patient issues, contributing to a supportive environment.
Promoted community resources through printed marketing material, email newsletters and social media campaigns.
Followed directions from supervisors and completed tasks within appropriate timeframe.
Healthcare Administrative Intern
Family Care Dental Clinic
Birmingham, US
08.2024 - 12.2024
Optimized practice operations through proficient use of Open Dental software.
Managed patient scheduling and insurance claims, ensuring optimal clinic operations.
Managed employee timetables for multiple sites to ensure compliance.
Identified needs of customers promptly and efficiently.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Verified insurance coverage for patients' treatments and procedures.
Patient Care Technician
UAB Medicine
Birmingham, US
01.2023 - 01.2024
Guaranteed patient comfort and safety throughout hospital transport.
Record patient information accurately using EHR.
Executed venipunctures in accordance with guidelines, guaranteeing reliable test results.
Supported patients in performing daily tasks, providing compassionate care.
Monitored vital signs and ensured prompt reporting of changes.
Utilized communication channels, improving patient-staff relations.
Enhanced patient satisfaction and trust by addressing concerns.
Administrative Volunteer
Springhill Medical Center
Mobile, AL
05.2021 - 08.2021
Checked in patients, verified appointments, and updated medical records while ensuring HIPAA compliance.
Made follow-up calls to confirm patient appointments and provided timely information.
Guided visitors and patients through the hospital for smooth experiences.
Oversaw medical records with strict adherence to confidentiality protocols.
Adhered to safety protocol guidelines and implemented necessary COVID-19 measures during the peak of the pandemic.