Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kailey Harvey

Bloomington,IL

Summary

Professional in logistics and supply chain management, with extensive experience optimizing material flow and inventory control. Experienced in SAP, ERP, and DPS systems, ensuring accurate data analysis, inventory accuracy, and production reporting. Known for reliability in team settings and adaptability to changing demands, while upholding safety protocols and procedures. Highly driven to foster a productive and secure work environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Aldi
Normal, Illinois
06.2025 - Current
  • Efficiently restocked shelves with inventory, ensuring that products were organized and easily accessible for customers.
  • Maintained accurate inventory records by conducting regular stock counts, and reconciling discrepancies.
  • Collaborated with team members to unload delivery trucks and transport merchandise to the sales floor.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Assisted in receiving stock and organizing the storeroom, streamlining product accessibility for restocking.
  • Assisted customers in locating specific items, and provided recommendations based on their needs.
  • Ensured shelves were clean, neat, and properly labeled at all times to enhance the shopping experience.
  • Managed inventory levels by monitoring product demand, and notifying management of low stock situations.
  • Follow safety protocols when handling hazardous materials or fragile items during stocking activities.
  • Maintained a high level of organization in backroom storage areas, optimizing space utilization for efficient restocking processes.
  • Demonstrated strong attention to detail when checking expiration dates, or damaged packaging, before placing items on shelves.

Material Supply Team Leader

Rivian
12.2021 - 03.2025
  • Set performance expectations for the team, monitor progress towards goals, and provide constructive feedback as needed.
  • Utilized SAP regularly to maintain inventory accuracy, troubleshoot material chain discrepancies, and identify and resolve inventory errors and/or issues.
  • Assisted in the implementation of DPS, providing feedback on system functionality and usability.
  • Managed the daily operations of the DPS system to ensure proper inventory shipping, receiving, ordering, and picking.
  • Troubleshot and resolved DPS issues, minimizing downtime, and maintaining system stability.
  • Enhanced team productivity by implementing efficient work processes, and regularly reviewing performance metrics.
  • Achieved a 65% reduction in inventory errors by implementing a barcode scanning system during the receiving process.
  • Increased overall productivity through the efficient organization of materials within the warehouse.
  • Collaborated with cross-functional teams to resolve shipping discrepancies, and ensure timely delivery of materials.
  • Assisted in the development of standard operating procedures (SOPs) for material handling processes.
  • Maintained accurate records of all materials received and shipped.
  • Safely transported hazardous materials, following strict safety protocols.
  • Collaborated with cross-functional teams to identify process improvements and implement best practices.
  • Managed resource allocation efficiently to optimize productivity while minimizing costs.
  • Demonstrated strong problem-solving abilities when faced with unexpected challenges or obstacles.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.

Team Member

Rivian
08.2021 - 12.2021
  • Operated material handling equipment, including forklifts and pallet jacks, to safely transport materials within the warehouse.
  • Efficiently loaded and unloaded trucks using proper lifting techniques and equipment, ensuring accurate inventory counts.
  • Inspected incoming materials for quality and quantity, documenting any discrepancies or damages.
  • Collaborated with team members to prioritize tasks and meet daily production goals.
  • Followed standard operating procedures (SOPs) for material handling processes to ensure compliance with company policies.
  • Performed routine maintenance checks on material handling equipment to identify any issues or malfunctions.
  • Participated in regular safety training sessions to stay updated on best practices for safe material handling operations.
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Assisted with inventory counts and stocking of merchandise.

Customer Service Representative

Country Financial
06.2019 - 08.2021
  • Answered a constant flow of customer calls, with up to 15 calls in the queue per minute.
  • Compiled customer feedback and recommended service delivery improvements to management.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs, and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs, or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as a last resort to maintain customer satisfaction.
  • Assisted clients with policy inquiries and claims processing.
  • Educated customers on financial products and services offered by the company.
  • Maintained accurate records of customer interactions and transactions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Assistant Manager

K-9 Country Club
06.2018 - 06.2019
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Monitored employee performance, and developed improvement plans.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Supervised daily operations of pet care services at a premier dog daycare facility.
  • Coordinated schedules for grooming, training, and playtime activities.
  • Managed inventory of pet supplies and ordered necessary items promptly.
  • Ensured cleanliness and safety of the facility for all pets and staff.
  • Assisted in customer service, addressing inquiries about services and policies.
  • Supervised daily operations including scheduling shifts, assigning duties.

Assembly Technician and Test Specialist

Caterpillar
01.2017 - 04.2018
  • Inspect finished products for quality and adherence to customer specifications.
  • Monitor and adjust production processes and equipment for quality and productivity.
  • Troubleshoot problems with equipment, devices, and products.
  • Plan and lay out work to meet production and schedule requirements.
  • Start up and shut down processing equipment, computers, and necessary programs.
  • Provide advice or training to other technicians.
  • Measure and record data associated with operating equipment.
  • Keep detailed production logs.
  • Inspected all work for quality and compliance with design standards.
  • Maintained good stock levels, counted parts, and requested additional supplies.
  • Kept work areas organized, tidy, and clean for maximum productivity.
  • Ensured all log books were maintained according to operating procedures.
  • Assembled and aligned parts and fixtures using hand and power tools.

Material Handler

Vonachen Services, Inc
06.2016 - 01.2017
  • Receive and count product material inventory, record data manually, and transfer all data into an inventory system using a computer.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies, and adjust errors.
  • Determine proper storage methods, identification, and storage location based on turnover, environmental factors, and physical capabilities of facilities.
  • Keep records on the use and/or damage of materials, or material handling equipment.
  • Provide assistance, direction, or training to other material handlers, and plant workers.
  • Compile, review, and maintain data from all shifts and other areas in the plant in order to assess supply needs.
  • Prepare and maintain detailed records and reports of inventory, shortages, and products used or issued.
  • Collaborated with team members to streamline material handling tasks.
  • Followed safety protocols to ensure a secure working environment.
  • Inspected materials for any damages or defects upon receipt.
  • Received and distributed incoming materials to designated areas.
  • Packed merchandise into boxes and containers in preparation for safe shipment.

Education

High School Diploma -

Normal Community West High School
Normal, IL

Skills

  • OSHA forklift certified - IL
  • Teamwork and collaboration
  • Knowledgeable in SAP, ERP, and DPS systems
  • Experience in Microsoft Word, with the ability to create professional documents, reports, and memos
  • Proficient in Microsoft Excel, specifically data entry, analysis, and creating spreadsheets
  • Forklift operation
  • Safety processes and procedures
  • Daily workflow and performance improvement
  • Problem-solving and decision-making
  • Excellent communication and multitasking abilities
  • Planning and coordination
  • Organization, optimizing efficiency, and time management
  • Flexible and adaptable
  • Logistics, data entry, and production reporting
  • Analytical and critical thinking
  • Shipping and receiving experience
  • Warehouse operations and project management
  • Order picking and processing

Certification

OSHA Forklift Certification - IL

Timeline

Aldi
06.2025 - Current

Material Supply Team Leader

Rivian
12.2021 - 03.2025

Team Member

Rivian
08.2021 - 12.2021

Customer Service Representative

Country Financial
06.2019 - 08.2021

Assistant Manager

K-9 Country Club
06.2018 - 06.2019

Assembly Technician and Test Specialist

Caterpillar
01.2017 - 04.2018

Material Handler

Vonachen Services, Inc
06.2016 - 01.2017

High School Diploma -

Normal Community West High School
Kailey Harvey