Khary Masai
New York,NY
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
23
23
years of professional experience
Work History
Executive Assistant to Chief Executive Officer
Natures Finest Security, LLC.
New York City Metropolitan Area, United States
05.2019 - Current
- Provide comprehensive support to the CEO, managing a wide range of professional and personal responsibilities, including financial affairs, real estate holdings, and philanthropic activities
- Oversee the CEO's complex schedule, coordinating meetings, travel, and personal appointments, ensuring maximum efficiency and organization
- Handle financial matters such as expense tracking, bill payments, and investment portfolio management, demonstrating a deep understanding of financial services
- Maintain strict confidentiality and discretion while managing sensitive information related to investment strategies, tax planning, and estate matters
- Act as the primary point of contact for the CEO, liaising with key stakeholders, high-profile clients, and business partners, enhancing professional relationships
- Streamline and optimize household operations, including staff management, property maintenance, and vendor relationships, resulting in cost savings and improved efficiency.
Executive Assistant to Sales Manager
CoStar Group
New York, New York, United States
02.2018 - 02.2019
- Led a high-performing sales team to consistently exceed quarterly revenue targets by 20%, resulting in substantial business growth
- Developed and implemented innovative sales strategies, identifying market opportunities and ensuring the team's alignment with company objectives
- Trained, coached, and mentored sales representatives, resulting in a 25% increase in individual sales performance within one year
- Fostered strong relationships with key clients, understanding their needs, and delivering tailored solutions, resulting in a 30% increase in customer retention
- Analyzed market trends, competitor activities, and customer feedback to drive product development and enhance sales effectiveness
- Collaborated with cross-functional teams to streamline sales processes, reducing lead-to-sale time by 15%.
Client Relationship Manager
CoStar Group
New York, NY, United States
02.2016 - 01.2018
- Managed the direct client relationship with our corporate customers up to and including data analysis and extraction, digital and social media marketing strategies, contract renewals and advertising requirements
- Produced and delivered quality presentations to Sr
- Executives at the client site to present campaign ideas and devise an advertising campaign that meets the client's brief and budget
- Responded to customer escalations quickly, inspiring confidence in service and customer loyalty
- Successfully communicated the value of CoStar Group products and pricing as well as competitive offerings and articulate CoStar's benefits in a manner that is meaningful to the customer
- Promoted and increased attendance to market analysts and advisory meetings.
Research Analyst
CoStar Group
Atlanta, Georgia, United States
06.2015 - 02.2016
- Researched compiled and qualified all commercial real estate information involving sale and lease of all CRE properties within my portfolio of properties in my market
- Worked as part of a core team to tell a story of the market by capturing the full universe of commercial real estate information (listings, transactions, deals, etc.), dissecting trends and information provided and conducting in-depth phone interviews with contacts to create a more accurate picture of the market
- Worked with a Team Lead to define, quantify and analyze the relationships between top priority contacts within their markets and to build and strengthen our relationships.
Product Marketing Manager
The Coca-Cola Company
New York, New York, United States
05.2011 - 09.2014
- Managed an annual $1 million marketing spend, including print, digital, social marketing, channel brand communications, and sponsorships
- SQL Database market research analysis to define the Coke Life brand and build segmentation models based on brand switching behavior
- Collaborated with product management to meet market share goals by product category
- Managed several large entertainment industry accounts including negotiating marketing campaigns, budgets, and contract renewals
- Resulted in more targeted campaign tactics while working with advertising and promotion managers
- Evaluated the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections
- Directed the hiring, training, or performance evaluations of marketing or sales staff and overseen their daily activities.
Product Marketing Manager/Associate Product Marketing Manager
Advantage Sales & Marketing
New York, New York, United States
06.2010 - 05.2011
- Sales Marketing Manager for electronic products to Big Box Retailers at the National level
- Spearheaded the operations for the largest Sales and Marketing Retail Experience Division, bringing in $45M annual revenue growth for the company with Business Intelligence, Training & Development
- Managed social media; mobile applications, Web-site and/or portal, as well as managing the site performance against standard Web metrics
- Conducted key Brand and Product presentations around brand and company goals
- Worked collaboratively with marketing communications to execute packaging designs consistent with a determined communications hierarchy and a global style guide.
Quality Assurance Manager
US Census Bureau
Brooklyn, NY, United States
02.2009 - 06.2010
- Led the Non-Response Follow-Up Re-Interview (NRFU) Operation with 1000 staff members
- Trained, hired, and directly supervised all staff and staff supervisors
- Led the 'Be Counted' Operation with 99 sites and 500 staff members
- Established, Negotiated and Staffed Questionnaire Assistance Centers for Brooklyn Residents
- Contacted and Partnered with Community Leadership and Directors as a liaison for the Bureau
- Effectively using promotional budget and resources for the timely completion of Project Operation.
Intern
National Urban Fellow
New York, New York, United States
05.2008 - 02.2009
Store Manager
Duane Reade
New York, NY, United States
01.2007 - 05.2008
- Established and implemented departmental policies, goals, objectives, and procedures
- Directed and coordinated activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
- Determined staffing requirements, and interviewed, hired, and trained new employees, or oversaw those personnel processes.
Store Manager
CVS Caremark Corporation
Brooklyn, NY, United States
04.2004 - 01.2007
- Established and implemented departmental policies, goals, objectives, and procedures
- Managed staff, preparing work schedules and assigning specific duties
- Directed and coordinated organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
Agent
AIG American General
04.2002 - 04.2004
- Elevated client relations by discerning needs and providing appropriate coverage recommendations
- Sold Life, Term, Group Long-Term, and annuities plans to clientele.
Account Executive
Pepsi Bottling Group
Newport News, VA, United States
01.2001 - 04.2002
- Cultivated productive relationships with store management sales staff, advising them on new products and how best to display them for quick sales
- Rolled out new product lines, including reset of product display, which increased overall sales by 10%.
Education
Bachelor of Science - Management
Hampton University
01.2001
Clark Atlanta University
Skills
- Organization Skills
- Multitasking
- Customer Relationship Management (CRM)
- Executive Assistant C-suite
- Executive-level SaaS client relations servicer
- Marketing
- Strategic Planning
- Staff Management
- Office Management
- Calendar Management
- Digital Marketing
- Social Media Marketing
- Business Development
- Executive Support
- Expense Reporting
Websites
Personal Information
Title: Professional Executive Assistant
References
References available upon request.
Timeline
Executive Assistant to Chief Executive Officer
Natures Finest Security, LLC.
05.2019 - Current
Executive Assistant to Sales Manager
CoStar Group
02.2018 - 02.2019
Client Relationship Manager
CoStar Group
02.2016 - 01.2018
Research Analyst
CoStar Group
06.2015 - 02.2016
Product Marketing Manager
The Coca-Cola Company
05.2011 - 09.2014
Product Marketing Manager/Associate Product Marketing Manager
Advantage Sales & Marketing
06.2010 - 05.2011
Quality Assurance Manager
US Census Bureau
02.2009 - 06.2010
Intern
National Urban Fellow
05.2008 - 02.2009
Store Manager
Duane Reade
01.2007 - 05.2008
Store Manager
CVS Caremark Corporation
04.2004 - 01.2007
Agent
AIG American General
04.2002 - 04.2004
Account Executive
Pepsi Bottling Group
01.2001 - 04.2002
Bachelor of Science - Management
Hampton University
Clark Atlanta University
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