Khashaun M. Edwards
Atlanta,GA
Summary
Results-driven Business Development Representative with a proven track record of exceeding sales targets and driving revenue growth in SAAS environments.
Demonstrated expertise in prospecting, lead generation, and building strategic partnerships. Skilled in identifying new business opportunities, cultivating relationships with key decision-makers, and closing complex deals. Exceptional communication and negotiation abilities, coupled with a strong business acumen. Committed to delivering exceptional customer service and fostering long-term client relationships.
A collaborative team player with a proactive approach to problem-solving and a keen eye for market trends. Seeking to leverage my skills and experience to drive business expansion and achieve measurable results in a dynamic organization.
Overview
6
6
years of professional experience
Work History
Business Development Representative
Sage Intacct
04.2023 - 10.2023
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
- Expanded business through effective network development, identifying new and prospective clients.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Exceeded Quota Goals (Approved Opportunities Created)
- Networked among local business and community organizations to develop leads and generate business.
- Responsible for $1.5M in revenue YTD.
- Managed over 50 customer calls and 50 emails daily.
Sales Development Representative
UserTesting
02.2022 - 03.2023
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Generated $1.0M+ in Revenue.
- Collaborated with Account Executives to increase brand awareness and uncover new opportunities.
- Ranked 2nd in meetings set on team of 18, FYQ3-Q4 '23.
- Ranked #1 in Qualified Meetings Set for FYQ3 '23.
- Won new business by articulating full value of company's capabilities to prospects.
- Utilized Salesforce & Outreach to manage sensitive client information and update existing and new client profiles.
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Provided guidance and training to new hires.
Sales Development Representative
CentralBDC
10.2020 - 10.2021
- On a team of 40, Finished Top-5 Daily in both dials and appointments set.
- 300 Outbound Dials Daily
- Directed customer leads to connections department for further assistance.
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
- Liaised between clients and support team to quickly resolve issues.
- Exceptional computer skills
- Recorded accurate and efficient records in customer database.
- Prioritized tasks and projects to meet tight deadlines.
- Worked independently with minimal supervision.
Sales Associate
Nike
10.2017 - 11.2020
- Helped customers complete purchases, locate items and join reward programs.
- Responsible for creating 8 Nike Memberships via customers every shift
- Used POS system to process sales, returns, online orders and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Implemented upsell processes to help customer sales
Education
Bachelor of Business Administration - Information Systems (Still Attending)
Palm Beach State College
Lake Worth, Fl06.2024
High School Diploma -
J.P. Taravella High School
Riverside, Coral Springs, FL06.2015
Skills
- Prospecting
- Lead Generation
- Cold Calling
- Excellent Verbal/Written Communication
- Relationship Building/Client Correspondence
- Team Friendly
- Public Speaking
- Market Knowledge
- Problem-solving skills
- Negotiation & Persuasion
Timeline
Business Development Representative
Sage Intacct
04.2023 - 10.2023
Sales Development Representative
UserTesting
02.2022 - 03.2023
Sales Development Representative
CentralBDC
10.2020 - 10.2021
Sales Associate
Nike
10.2017 - 11.2020
Bachelor of Business Administration - Information Systems (Still Attending)
Palm Beach State College
High School Diploma -
J.P. Taravella High School
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