Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khaterra Dangerfield

Garland,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Summer School Teacher K-5th

Kiddie Krafts Preschool
05.2022 - 05.2023
  • Assessed student progress and provided constructive feedback, enabling students to make continuous improvements.
  • Managed classroom behavior effectively using positive reinforcement strategies, cultivating an inclusive and respectful learning community.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Continually revised lesson plans based on student feedback and assessment results, ensuring that content remained relevant, engaging, and aligned with educational standards.

Apparel Team Member

Academy Sports + Outdoors
06.2021 - 08.2021
  • Operated cash register to process customer transactions.
  • Maintained a clean and organized store environment, ensuring an enjoyable shopping experience for customers.
  • Collaborated with team members to meet daily sales goals, resulting in consistent achievement of targets.
  • Continuously updated product knowledge, staying current on fashion trends and new arrivals to better serve customers.
  • Assisted in visual merchandising, creating eye-catching displays that attracted shoppers and increased sales.
  • Ensured a seamless transition between seasonal trends and new product arrivals by assisting in the timely rotation and reorganization of stock displays.
  • Handled customer inquiries with professionalism and knowledge, resolving issues efficiently and effectively.
  • Provided expert fitting room assistance, helping customers find the perfect apparel items for their needs.
  • Supported online order fulfillment by processing orders accurately and promptly shipping items out to customers'' homes or nearby stores for pick-up services.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Restocked shelves and organized displays in alignment with merchandising standards.

Cashier

Party City
05.2021 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Managed in store and online balloon orders.

Customer Service Representative

Pizza Hut
05.2018 - 08.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Managed timely and effective ways on packaging pizza orders for in store and delivery orders.
  • Effectively placed orders in store.

Host

On The Border
04.2018 - 05.2018
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Facilitated uber eats and walk in customers with packaged food orders.

Education

Bachelors Of Biological Sciences - Biology

Texas A&M University - Commerce
Commerce, TX
05.2024

Sachse High School
Sachse, TX
06.2020

Skills

  • Lesson Planning
  • Student Engagement
  • CPR
  • EKG
  • Vitals
  • Patient Care

Timeline

Summer School Teacher K-5th

Kiddie Krafts Preschool
05.2022 - 05.2023

Apparel Team Member

Academy Sports + Outdoors
06.2021 - 08.2021

Cashier

Party City
05.2021 - 06.2021

Customer Service Representative

Pizza Hut
05.2018 - 08.2020

Host

On The Border
04.2018 - 05.2018

Bachelors Of Biological Sciences - Biology

Texas A&M University - Commerce

Sachse High School

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Khaterra Dangerfield