Khawaja Muhammed Ahmed
Sugar Land,United States
Summary
I am a dependable person who is great at time management and always willing to learn new skills to improve and grow more.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Assistant Warehouse Manager
URZ Trendz
Houston, Texas
07.2024 - Current
- Managed inventory levels and coordinated stock replenishment efforts.
- Monitored inventory levels to ensure efficient stock control.
- Supervised daily warehouse operations ensuring efficient workflow.
- Assisted in scheduling shipments and deliveries based on demand forecasts.
- Resolved customer complaints regarding deliveries, quality issues.
- Maintained records of goods received, stored, shipped, or in process.
Business Development Associate
Ryan Transportation
Houston, Texas
08.2024 - 11.2024
- Cultivated client relationships, identifying and pursuing new business opportunities.
- Monitored industry trends to guide strategic growth initiatives.
- Collaborated with sales teams to create promotional materials that effectively engage clients.
- Managed client inquiries, delivering accurate service information.
- Maintained accurate records of customer accounts using CRM software.
- Addressed customer questions and concerns regarding products and services.
Account Manager
Zones, LLC
Auburn, Washington
03.2022 - 03.2024
- Generated new business through targeted emails and calls, contributing to growth in the SMB sector.
- Nurtured client relationships to enhance revenue and address needs with a focus on delivering 5-star service.
- Maintained a robust portfolio of accounts to ensure long-term business relationships.
- Monitored KPIs daily to track performance metrics.
- Pursued year-over-year growth targets to drive business success.
- Zones, LLC is a top tier value added IT reseller in the US. Working with Major companies streamlining their IT procurement process.
Customer Sales Executive
Touchstone Communications
Islamabad
12.2020 - 03.2022
- Maintained sales ratio while upholding high quality standards.
- Collaborated with colleagues to meet and exceed team objectives.
- Assisted customers with product inquiries and service issues.
- Educated clients on product features and benefits.
- Processed customer orders efficiently and accurately.
Sales Closer
Gakhar Telemaketing
09.2019 - 10.2020
- Closed sales with qualified customers, ensuring adherence to company policies.
- Built strong customer relationships through consistent communication and support.
- Engaged clients in persuasive conversations to close sales effectively.
- Managed customer inquiries using CRM software for streamlined communication.
- Developed tailored sales presentations based on client needs and preferences.
Education
Intermediate - Pre-Engineering
Punjab College Of Information And Technology
RWP06-2018
Associate of Applied Science - Supply Chain Management
Houston Community College
Houston, TX09-2026
Skills
- Inventory Control
- Warehouse Optimization
- Logistics Management
- Stock Optimization
- Logistics coordination
- Supply chain
- Account Management
- Customer Success
- CRM (Customer Relationship Management)
- B2B Sales
- Prospecting
- Business development
- SaaS Sales
- Sales Cycle
- Customer Support
- Performance assessment
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Conflict resolution
- Quick Learner
- Self-motivated
- Goal Oriented
- Team Player
- Conflict resolution
- Logistics coordination
Personal Information
Title: Customer Support And Account Manager
Languages
English
Full Professional
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Business Development Associate
Ryan Transportation
08.2024 - 11.2024
Assistant Warehouse Manager
URZ Trendz
07.2024 - Current
Account Manager
Zones, LLC
03.2022 - 03.2024
Customer Sales Executive
Touchstone Communications
12.2020 - 03.2022
Sales Closer
Gakhar Telemaketing
09.2019 - 10.2020
Intermediate - Pre-Engineering
Punjab College Of Information And Technology
Associate of Applied Science - Supply Chain Management
Houston Community College