Game Room Attendant
Family Fun Centers
- Assisted customers with redeeming tickets or points for prizes in a friendly manner.
- Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
- Enhanced customer experience by ensuring a clean and safe gaming environment.
- Boosted Game Room revenue through effective up-selling of products and services.
- Facilitated smooth transitions between games by efficiently resetting equipment for new players.
- Memorized games and rules to facilitate positive entertainment experience.
- Contributed to positive team dynamics by consistently providing support to fellow Game Room Attendants as needed.
- Adhered to company policies and procedures, maintaining compliance with safety regulations at all times.
- Communicated proactively with guests to troubleshoot problems and provide guidance.
- Educated customers on game rules and strategies, enhancing their overall enjoyment and satisfaction in the Game Room.
- Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
- Answered guest questions to provide fun game experience.
- Collaborated with team members to maintain an organized game room floor, promoting efficient operations.
- Provided exceptional customer service, addressing customer concerns and resolving issues promptly.
- Reported game malfunction to maintenance department for resolution to decrease machine downtime.
- Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Explained and demonstrated games and attractions to assist guests.
