Khayla Baldwin

Responsible for managing the day-to-day operations of autonomous vehicle (AV) fleet hubs.

• Troubleshooting & Maintenance: Perform basic technical diagnostics and minor hardware/software troubleshooting. Escalate complex mechanical issues to the fleet maintenance team.
• Logistics & Inventory: Track and organize on-site equipment, spare parts, and vehicle accessories.
• Data & Reporting: Document vehicle status, maintenance logs, and operational issues in company management systems.
• Troubleshooting & Maintenance: Perform basic technical diagnostics and minor hardware/software troubleshooting. Escalate complex mechanical issues to the fleet maintenance team.
• Fleet Preparation: Conduct pre-trip and post-trip inspections, clean AV sensors/cameras, and ensure vehicles are fully charged

• Inspected packages for damage before distribution to ensure quality.
• Followed safety protocols to minimize workplace accidents and injuries.
• Operated packing machinery to ensure timely production and accuracy.
• Followed safety protocols to ensure a secure working environment.

• Engaged customers to understand their needs and recommend appropriate services.
• Provided product information and educated clients on service benefits.
• Assisted in resolving customer issues and ensuring satisfaction with services.

• Loaded and unloaded delivery trucks to ensure timely shipments.
• Maintained inventory accuracy through regular cycle counts and audits.
• Assisted in training new associates on warehouse procedures and equipment usage.

• Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements
• Prepared and edited correspondence, reports, presentations, and other documents as needed
• Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
• Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
• Managed expense reports for executives by accurately tracking receipts, reconciling expenses, and submitting reimbursement requests in a timely manner

• Received and verified incoming shipments against purchase orders.
• Inspected products for damage and quality before stocking shelves.
• Organized inventory in designated areas for efficient access.