Khayla Faison
Randallstown,MD
Summary
Dynamic and dedicated professional with extensive experience at Resorts of Augsburg, excelling in food safety and customer service. Proven ability to enhance dining experiences through effective kitchen operations and meticulous cleaning protocols. Recognized for maintaining high standards in fast-paced environments while ensuring guest satisfaction and safety compliance. Resourceful professional in the food preparation and serving industry, known for high productivity levels and ability to efficiently complete tasks. Skilled in menu planning, kitchen equipment use, and maintaining hygiene standards. Exceptional at time management, teamwork, and adaptability, ensuring smooth kitchen operations and positive customer experiences. Excel in fast-paced environments by leveraging strong organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Dietary Aide
Resorts of Augsburg
Randallstown, MD
06.2024 - Current
- Stocked food and other supplies for main kitchen and units.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Refilled condiments, napkins and server workstations.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Operated kitchen equipment safely and efficiently.
- Treated patients and team members with dignity and respect.
- Set tables before patients arrived to maintain meal plan productivity.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
Housekeeper
Autumn Lake Healthcare
Baltimore, MD
04.2021 - 09.2022
- Emptied trash receptacles throughout the property.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Returned rooms to occupant-ready status to satisfy future guests.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Swept and damp-mopped private stairways and hallways.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Cleaned building floors by sweeping, mopping and scrubbing.
Unarmed Security Guard
S.A.F.E Management
Baltimore, MD
- Assisted with crowd control at events by monitoring entrance and exit points and ensuring compliance with safety regulations.
- Identified potential security risks and recommended measures to management.
- Patrolled crowds during events to preserve order and promote security.
Warehouse Picker
1st Team Staffing Inc.
Aberdeen, MD
- Packed and unpacked items, checking breakables before stocking on shelves.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Packaged items with appropriate materials to prevent damage during shipping.
- Placed products on conveyors for final wrapping and shipment.
- Tracked outgoing orders to provide shipping status to customers.
- Reported damaged products or safety hazards to immediate supervisor.
Education
Emt-B -
Vivien T. Thomas Medical Arts Academy
Baltmore, Maryland06.2013
Skills
- [skills needed]
- Food safety
- Nutritional knowledge
- Customer service
- Kitchen equipment operation
- Cleaning protocols
- Time management
- Crowd control
- Safety compliance
- Service prioritization
- Cleaning and sanitizing
- Dietary modifications
- Price memorization
- Nutrition
- Sanitation guidelines
- Kitchen operations
- High volume dining
- Cash handling
Languages
English
Professional
References
References available upon request.
Timeline
Dietary Aide
Resorts of Augsburg
06.2024 - Current
Housekeeper
Autumn Lake Healthcare
04.2021 - 09.2022
Unarmed Security Guard
S.A.F.E Management
Warehouse Picker
1st Team Staffing Inc.
Emt-B -
Vivien T. Thomas Medical Arts Academy
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