Khayla Gray
Columbus,MS
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Radio Host
WMUW Radio Station
08.2023 - Current
- Hosted music, news and entertainment segments for well-rounded radio shows.
- Interviewed show guests and moderated discussions.
- Researched topics for comment and discussion.
- Operated studio sound boards, desks and playout software for slick, professional broadcasts.
Prestige Beauty Advisor
Ulta Beauty
03.2022 - 10.2023
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in register for prompt customer service.
- Taught customers how to apply makeup and recommended optimal products.
Retail Sales Associate
Dick's Sporting Goods
08.2021 - 03.2022
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Cashier/Restaurant Team Member
Cook Out Restaurants
05.2020 - 08.2021
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Greeted customers entering store and responded promptly to customer needs.
Cashier/Customer Service
Lowes Home Improvement
02.2019 - 05.2020
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Cook and Cashier
Zaxby's Restaurant
08.2018 - 01.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared and served various food items in fast-paced environment.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Managed kitchen budget for supplies and labor hours, consistently meeting targets.
Education
Bachelor of Arts - Communication/ Mass Media
Mississippi University For Women
Columbus, MS12.2024
Associate of Arts -
East Mississippi Community College
Mayhew, MS05.2022
Skills
Script Development
Public Speaking Confidence
Content Development
Excellent communication abilities
Engaging personality
Radio Production
Social Media Promotion
Music Selection
News Reporting
Team building
Customer Relations
Organizational Skills
Certification
- Google Ads Search Certification (2024)
- Google Ads Creative Certification (2024)
- Social Media Marketing Certification (currently obtaining)
- Content Marketing Certification (currently obtaining)
Additional Information
Experience with working cameras for pictures and moving pictures, creating websites, managing social media accounts.
Timeline
Radio Host
WMUW Radio Station
08.2023 - Current
Prestige Beauty Advisor
Ulta Beauty
03.2022 - 10.2023
Retail Sales Associate
Dick's Sporting Goods
08.2021 - 03.2022
Cashier/Restaurant Team Member
Cook Out Restaurants
05.2020 - 08.2021
Cashier/Customer Service
Lowes Home Improvement
02.2019 - 05.2020
Cook and Cashier
Zaxby's Restaurant
08.2018 - 01.2019
Bachelor of Arts - Communication/ Mass Media
Mississippi University For Women
Associate of Arts -
East Mississippi Community College
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